Office Administrator

2 days ago

Manly West, Queensland, Australia TECHD Group Full time $60,000 - $70,000 per year

Company Description

TECHD is a Managed Services Provider (MSP) based in Manly, NSW, delivering end-to-end IT solutions for small to medium businesses locally and internationally. Our core focus is on providing personalized and local customer service, backed by flexible, tailored, and value-driven IT solutions. We aim to be your IT partner, enabling you to focus on running your business efficiently. Check our website for more info -

Role Description

We are seeking a detail-orientated and proactive Office Administrator to join our team in Manly, NSW. This full-time, on-site position is crucial for ensuring the smooth running of daily administrative operations and providing comprehensive support to various teams within our IT Managed Services business. The successful candidate will demonstrate strong organisational skills, a proactive mindset, and a basic understanding of IT processes and systems.

  • Administrative Support & Office Management
  • Accounts Receivable & Xero Reconciliation
  • Marketing Support - Monthly Newsletters, Social Media, Events
  • Sales Support - Assist with Converting Marketing Generated Leads
  • Operations Support

Required Qualifications

Essential Skills

  • Administrative assistance and office administration experience
  • Marketing & Sales experience.
  • Strong verbal and written communication skills, particularly phone-based customer service
  • Proficiency in Microsoft Office 365
  • Excellent organisational and time management abilities
  • Strong attention to detail and problem-solving capabilities
  • Ability to multitask and prioritise tasks effectively

Technical Requirements

  • Experience with ticketing systems (HaloPSA preferred)
  • Basic understanding of IT processes and systems
  • Familiarity with financial software (Xero experience preferred)
  • Comfort with various software platforms for license management

Experience & Education

  • Bachelor's Degree (Required)
  • Marketing and/or Sales Experience
  • Minimum 1 year office administration experience (Preferred)
  • Experience in IT services or similar technical environment (Advantageous)
  • Relevant certification in Office Administration or related field (Advantageous)

Additional Requirements

  • Australian work authorisation (Required)
  • NSW Police Background Check (Required)
  • Comfortable with 100% on-site work requirement in Manly, NSW

What We Offer

  • Competitive salary: $60,000 - $70,000 per year
  • Full-time position with standard Monday to Friday schedule (8:30am - 5:30pm)
  • Opportunity to work with cutting-edge IT technologies
  • Supportive team environment in a growing MSP
  • Regular team social events
  • Professional development opportunities

Work Location - Manly NSW - This role requires 100% on-site attendance.

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Application Question(s):

  • Are you comfortable commuting to this job's location for the 100% on-site requirement of this role?

Education:

  • Bachelor Degree (Required)

Experience:

  • Office administration: 1 year (Preferred)

Licence/Certification:

  • NSW Police Background Check (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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