Front Office Coordinator

2 days ago

Neutral Bay NSW, Australia Dental Sanctuary Full time $60,000 - $80,000 per year

Front Office Hero (Dental Coordinator) — Step Into a Leadership Pathway

Permanent Part-Time | 4 Days Per Week | Growth-Focused Private Practice

Location: Neutral Bay NSW

Be the Heart of Our Practice

We're not just looking for a receptionist we're looking for a Front Office Hero.

Someone who sets the tone for every patient experience, keeps the wheels turning smoothly behind the scenes, and takes pride in running an organised, welcoming, and efficient front desk.

If you're confident, people-focused, and ready to take the next step in your dental career, this could be the opportunity you've been waiting for.

What You'll Do

Your day will be full of variety, purpose, and impact:

  • Welcome every patient with warmth and professionalism, you're the first smile they see.
  • Manage the appointment book like a pro, ensuring efficiency and flow for both patients and clinicians.
  • Coordinate treatment plans and guide patients through their journey — building trust and helping them remove the barriers to great oral health.
  • Handle daily administration: payments, HICAPS, emails, patient records, recalls, and reporting.
  • Support our data and reporting processes, helping the team identify trends and opportunities.
  • Collaborate closely with the clinical team and our Group Operations Manager to keep everything running seamlessly.

About You

You're someone who thrives in a fast-paced, people-first environment.

  • Experienced in dental reception or treatment coordination (minimum 1 year preferred).
  • Confident communicator with excellent organisation and follow-up skills.
  • Tech-savvy and comfortable with dental software.
  • Motivated, reliable, and ready for the next stage in your career.

This is the ideal role for someone aspiring to become a Practice Manager. You'll work directly under the support and mentorship of our Group Operations Manager, with a clear growth pathway.

Why You'll Love Working With Us

  • Supportive, high-performing team that genuinely cares about people
  • Mentorship and career progression into management
  • Beautiful, modern practice environment
  • Permanent part-time (4 days/week) with work-life balance built in
  • Rewarding role where you make a real difference — every single day

Ready to Be Our Next Front Office Hero?

If you love organisation, connection, and creating exceptional patient experiences, we want to meet you.

Join a practice that values your personality, your professionalism, and your potential.

Let's grow together.

Job Types: Part-time, Permanent

Pay: $30.00 – $40.00 per hour

Expected hours: 28 – 38 per week

Application Question(s):

  • How many years' experience do you have as a Dental Practice Manager, Front Office Coordinator or Dental Receptionist?
  • How much notice are you required to give your current employer?
  • Are you currently on a visa? If so, which visa and when does it expire?

Experience:

  • Dental receptionist: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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