Front Office Supervisor

1 day ago

Warwick Farm NSW, Australia M GALLERY Full time $90,000 - $120,000 per year

Company Description

Where Rural Soul Meets Five-Star Luxury

Set within the iconic Riverside Stables precinct, The William Inglis Hotel – MGallery South West Sydney offers a truly unique five-star hospitality experience. Blending boutique charm with luxury and history, our hotel is renowned for hosting high-end events, weddings, staycations and exceptional dining experiences.

As part of Accor, a global hospitality leader operating in 110 countries with over 5,000 hotels and 10,000 restaurants and bars, you'll join a world-class network and enjoy limitless career opportunities under the ALL – Accor Live Limitless lifestyle loyalty program.

Job Description

As Front Office Supervisor, your key responsibilities will include:

  • Setting the tone for exceptional service and supervising the Front Office Team
  • Ensuring smooth daily operations in arrivals, departures, rooming, and guest enquiries
  • Motivating and leading the team to deliver exceptional customer service
  • Assisting Front Office Management in operating a highly proficient department
  • Implementing and maintaining brand service standards
  • Conducting ongoing training programmes for team members
  • Anticipating guests' needs and offering recommendations to enhance their stays
  • Exploring innovative ways to improve guest experiences
  • Collaborating with other departments to maintain a high standard of luxury hospitality

Qualifications

You are a natural leader who thrives in a team environment and possess strong organisational and time management skills with an impeccable eye for detail.

Experience in the supervision of daily front office operations with a thorough knowledge of reception, reservations and cashiering procedures.

Ability to collaborate across all levels of the hotel with department heads and employees. Driving a positive culture for both guests and team members.

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

  • Front Office Supervisor

    5 days ago

    Sydney NSW, Australia Marriott International Full time $60,000 - $90,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementAt Pier One Sydney Harbour, the night shift is more than just quiet hours. It's a time for precision, care,...

  • Front Office Supervisor

    1 day ago

    Sydney NSW, Australia operations Full time $60,000 - $90,000 per year

    About Capella Hotels and ResortsCapella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...

  • Front Office

    2 weeks ago

    Eagle Farm, Queensland, Australia LGI Ltd Full time $60,000 - $80,000 per year

    About the role LGI Ltd is seeking an experienced Front Office & Culture Champion to support our head office operations in Eagle Farm and bring our values to life every day. This is a hands-on role, ideal for someone who enjoys being a welcoming face while helping to shape a positive and engaging team culture. Typical hours are 7:00 am–3:00 pm, but we're...

  • Front of House Trainer

    7 days ago

    New Farm, Australia Burger Urge Full time

    Join Our Team as a Front of House Trainer at Burger Urge **Why Burger Urge?** Burger Urge isn't just a restaurant - it's a place where innovation, community, and exceptional food come together. As a Front of House Trainer, you'll have the unique opportunity to contribute to our vibrant culture while honing your training expertise. At Burger Urge, we value...

  • Receptionist

    1 day ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    As our new Receptionist, your role will be to coordinate and perform the day to day administration requirements for our Sales team from a front of house reception position within our Honda dealership in Warwick Farm. Operating in a busy environment you will be using your brilliant multi-tasking skills to maintain a bright and bubbly face to visitors whilst...

  • Receptionist - Mercedes-benz

    2 days ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    As our new Receptionist, your role will be to coordinate and perform the day to day administration requirements for our Sales team from a front of house reception position within our **Mercedes-Benz** dealership in Warwick Farm. Operating in a busy environment you will be using your brilliant multi-tasking skills to maintain a bright and bubbly face to...

  • Front of House Manager

    1 day ago

    Freshwater NSW, Australia Fastcasual Pty Ltd Full time $60,000 - $78,000 per year

    Teddy Larkin's Seafood and Steakhouse is hiring a permanent part time Floor Supervisor in Freshwater, NSW. Apply now to be part of our team.Requirements for this role:Flexible hours available1 year of relevant work experience required for this role in a similar a la carte settingTeddy Larkin's is a 140 seat seafood and steakhouse located inside the Harbord...

  • Casual Visitor Services Officers

    1 week ago

    New Farm, Australia Brisbane Powerhouse Full time

    We are looking for a team of Casual Visitor Services Officers - Front of House to assist us in delivering our iconic Brisbane Comedy Festival. As Australia's fastest-growing comedy festival, it has grown into a multi-venue extravaganza, bursting at the seams to host a hand-picked selection of the funniest folk in the country. With performances across...

  • Restaurant Supervisor

    7 days ago

    Balmain NSW, Australia The Cottage Balmain Full time $70,000 - $140,000 per year

    HIRING — Restaurant Supervisor | The Cottage Balmain (Sydney)We're on the lookout for a passionate and reliable Restaurant Supervisor to join our close-knit team at The Cottage Balmain — a heritage-listed, courtyard-style venue with a focus on quality food, premium drinks, and genuine hospitality.What we're looking for: Strong floor presence and...

  • Internal Sales

    2 days ago

    Warwick Farm, Australia Gamma Illumination Full time

    **Job Summary** Gamma Illumination is a leading commercial and architectural lighting manufacturer and is seeking an Internal Sales / Customer Service person to join an existing team. Well established since 1986 and focusing on providing quality lighting products and services to their consumers. The company has grown to be a leader in both domestic and...