Receptionist

Notes to applicants:

• Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach which includes working 3 days in the office and the choice to work 2 days in the office or remotely, depending on what is best for that work day. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.

• Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.

• Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.

• The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use.

• If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.

The Corporate Services Team

The Corporate Services team ensure that Dimensional is running as efficiently as possible. This team includes Reception, Business Services, Broadcasting and Events.  

The Opportunity  

Reporting to the Business Services Manager, this role is responsible for front-of-house and back-of-house reception duties and will contribute to the business by providing 'white glove' customer service, facilities assistance and diary management. This is an ideal role for an individual who has experience as a Receptionist in corporate environments, or has developed strong customer service skills in hospitality, and is now looking to move into corporate administration.

The Role

Working on a dual reception desk, your responsibilities will include:

• Coordinating all meeting room bookings, video conferences, presentations and video conferences for the Sydney or Melbourne office depending on where you are located.
• Preparing conference rooms for meetings and events – setup, catering, stationery and audio visual.
• Answering, screening and directing incoming calls.
• Greeting visitors and escorting them to harbour-view meeting rooms.
• Providing support for events and conferences, including weekly, monthly and annual functions.
• Managing the stock of the utility and staff break rooms.
• Supporting the daily function of the reception desk.
• Providing administration support for the Sydney office.
• Assisting with special projects as required.

Requirements / Qualifications

• Previous experience working in front desk, hospitality, conference, or events in a corporate or five-star hospitality environment.
• Prior experience with diary management, calendar management and scheduling.
• Strong working knowledge of Microsoft Office suite and openness to learning new technologies.
• Exceptional written and verbal communication skills and strong attention to detail.
• A 'white glove' approach to customer service and the ability to manage multiple projects, competing priorities and deadlines.

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal opportunity for all employees and applicants.  The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.