Sales Support Administrator

15 hours ago

Edinburgh South Australia Barossa Fine Foods Full time $40,000 - $60,000 per year

Who are we looking for?

We are looking for an individual who brings energy, positivity, and resilience to our highly motivated Sales Team The ideal candidate will be proactive, with a passion for customer service. This role, known internally as Customer Service Officer is more than just customer service, you'll play a key part in driving sales growth, finding opportunities to add value, and ensuring our wholesale customers have a smooth and positive experience every time. Based at our Edinburgh North office, this role is a permanent full-time position, Monday to Friday.  The successful candidate must be available to work 4:00 am to 12:06pm each Friday, with the flexibility to negotiate a start time between 7:00 am and 8:00 am from Monday to Thursday.

About Barossa Fine Foods

Knoll Consultants & Investments Pty Ltd is a fast-growing South Australian food manufacturer and retailer. Investing in South Australia since 1991, our focus is to continue building on our strong, ongoing partnerships with leading local and national supermarkets and suppliers to bring our products to the tables of all consumers.

The business owns a portfolio of premium brands, including Barossa Fine Foods, Angelakis Brothers Seafood, Standom Smallgoods, Schulz Butchers, and The Cheesemonger. We have always taken great pride in our craftsmanship, techniques and brands, and continue to produce high-quality products today.

Benefits we offer

  • 15% employee discount on all products at all of our locations.
  • Early start, early finish.
  • Paid weekly
  • Ongoing training and support.
  • Employee Engagement Events.
  • Access to our free comprehensive and confidential Employee Assistance Program including counselling services.

Key Responsibilities:

  • Manage large amounts of incoming calls and email enquiries.
  • Highly accurate and proficient data entry for customer orders.
  • Regular outbound phone contact with customers aligning with call cycle.
  • Drive sales growth by actively pursuing new distribution opportunities and managing the entire sales cycle.
  • Strong focus on improving the customer experience in alignment with required outcomes.
  • Provide timely feedback to the Customer Service Supervisor and production team for customer orders and customer queries.
  • Continuous improvement by identifying issues, challenges, and finding and implementing solutions.
  • Reception duties as required.

If this opportunity interests you, click the 'Apply' button NOW.

Applicants for this position will be required to undertake pre-employment screening tests including a medical and drug and alcohol. Proof of eligibility to work is required for all successful applicants.

Please note only shortlisted candidates will be contacted.

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