Business Administrator: Rostering

5 days ago

Greenacre, New South Wales, Australia Bupa Full time $60,000 - $80,000 per year

Ready for a new career adventure?

Join Bupa Aged Care and be at the heart of it in Greenacre. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you are absolutely supported to do just that.

Bupa Greenacre is a modern care home set in the south west of Sydney. You'll be close to the local community with neighbouring schools, parks and a shopping centre nearby. It consists of 138 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

To learn more about the home please visit:Bupa Greenacre | Dementia Care Sydney

About the Role

As the Business Administrator known as a Customer Service Consultant (CSC) in Bupa, you will work alongside another CSC and our General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home. This role will be responsible for the Employee Service function.

Benefits of Bupa

  • Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance
  • VIVA - our employee wellbeing program - live healthier and happier – see more about Why we work at Bupa; We've got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
  • Career development: You'll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
  • Access to world-class training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
  • Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
  • Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it

No sponsorship available

Duties

Each CSC has their own portfolio of duties. Generally, we have one that focuses on Employee Services and one who focuses on Resident Placement and then everyone has reception duties. Below is an example of tasks but you certainly would not be responsible for all of them

  • Employee Service - Support and oversee the Care home employee experience, through: Administering rosters, payroll, training, compliance, HR, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
  • Resident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by been the key lead in handling enquiries and coordinating admissions.
  • Concierge / Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest of standards.

Skills and Experience

  • Patience Working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.
  • Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you cannot always provide answers, you can reassure and follow up.
  • Intermediate to advanced skills across the MS Office Suite.
  • Previous experience gained in a similar admin/customer service role.
  • Previous experience in rosters, payroll and general HR function including recruitment.
  • Highly developed organisation and time management skills, prioritisation and self-direction is key in this role.

Culture

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

How to Apply

Click Apply to be taken to our online application process. As part of your application, you will be asked to complete pre-employment checks.

To learn more about working at Bupa please visit our website:

Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.

  • Eligibility criteria and conditions apply

  • Care Manager

    1 week ago

    Greenacre, New South Wales, Australia Circle of Hope Full time $90,000 - $120,000 per year

    Circle of Hope Services (COHS Pty Ltd) is an aged care registered provider delivering home care supports and services to people aged 65 and over who are eligible for government funding under the My Aged Care - Support at Home program (formerly known as Home Care Package program (HCP).We Are SeekingAn experienced, passionate and dedicated Care Manager to join...

  • Senior Project Manager

    1 week ago

    Greenacre, New South Wales, Australia Tradeforce Solutions Full time $180,000 - $250,000 per year

    Tradeforce Solutions is seeking an experienced Project Manager to lead and deliver high-quality residential property developments from concept through to completion. This is a senior leadership role with the opportunity to shape strategy and drive results within the Construction division, supporting a significant pipeline of projects over the next five...

  • Senior Project Manager

    1 week ago

    Greenacre, New South Wales, Australia Tradeforce Solutions Full time $120,000 - $180,000 per year

    Tradeforce Solutions is seeking an experienced Project Manager to lead and deliver high-quality residential property developments from concept through to completion. This is a senior leadership role with the opportunity to shape strategy and drive results within the Construction division, supporting a significant pipeline of projects over the next five...

  • Operation Coordinator

    1 week ago

    Greenacre, New South Wales, Australia ESY Sunhome Australia Full time $60,000 - $90,000 per year

    About UsWe are a forward-thinking company committed to delivering innovative clean energy solutions. Join our team and play a vital role in shaping the future of renewable energy while supporting customers and partners in their transition to sustainable power.Position OverviewWe are seeking an Operation Coordinator to join our growing team. This role is...

  • Quality Control Officer

    5 days ago

    Greenacre, New South Wales, Australia Real Dairy Australia Pty Ltd Full time

    Real Dairy Australia (RDA) is an Australian owned business with locations and manufacturing facilities throughout Australia (Queensland, NSW, Victoria) with the head office located at Greenacre. RDA is a world class supplier of dairy-based products, services and solutions to the retail, foodservice and food ingredients markets.Are you passionate about...

  • Permanent Part Time Cook

    1 week ago

    Greenacre, New South Wales, Australia Bupa Villages & Aged Care (AU) Full time $60,000 - $90,000 per year

    About the HomeBupa Greenacre is amodern care home set in the south west of Sydney. You'll be close to the localcommunity with neighbouring schools, parks and a shopping centre nearby. Itconsists of 138 beds, with a variety of care units. Our primary goal is placingour focus on the health, lifestyle and well-being of our residents.To learn more aboutthe home...

  • Business Administrator: Rostering

    1 day ago

    Greenacre, Australia Bupa Full time

    **Ready for a new career adventure?** Join Bupa Aged Care and be at the heart of it in Greenacre. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families,...

  • Warehouse Administrator

    1 week ago

    Greenacre, Australia Innovative Business Group Full time

    Great opportunity for a **Warehouse Administrator** to work within a busy distributon centre, located in the Greenacre area! This role offers full time hours with the view to permanency for the right person! **Responsibilities will include, but are not limited to**: - Invoicing using Microsoft Dynamics 365 Cloud-based ERP system - Scanning/Filing and...

  • Web Administrator

    1 week ago

    Greenacre, Australia Bedworks Full time

    Location: Greenacre, NSW 2190 - Job Type: Full Time - Permanent - Salary: $70,000.00 to $75,000.00/year, plus Superannuation **About Us**: At Bedworks, we pride ourselves on delivering high-quality furniture pieces that combine style, functionality, and affordability. With a commitment to exceptional customer service, we have established ourselves as a...

  • Office Administrator

    3 days ago

    Greenacre, Australia 360 Personnel Full time

    **360 Personnel** is currently seeking an experienced Office Admin for a busy Skip Bin company. - **MON - FRI / Location: Greenacre**: **Qualifications & experience** - Administrative experience is required including strong word processing skills, and experience in customer service. We are looking for someone who is eager to learn, great communication skills...

  • Human Resource Administrator

    2 weeks ago

    Greenacre, Australia HR Ambassador Full time

    Join a global supplier of dairy based products, services and solutions to the retail & food market. - Brand new facility & Onsite parking - South-West location With more than 15 years experience in the industry, we support business partners and our people in fulfilling their true potential. Our client is a 100% Australian Owned Company and are one of the...

  • Office All Rounder

    5 days ago

    Greenacre, Australia Madhouse Bakehouse Full time

    **Part Time** **1 Day Per Week Fridays 8:30am - 4:30pm** **Immediate Start** **Madhouse Bakehouse** is an Australian owned food manufacturing business located in Chullora NSW. Our products are sold to the wholesale, catering, foodservice and retail markets and we provide Australians with quality and delicious treats. We have an exciting new opportunity...

  • Assistant Manager

    5 days ago

    Greenacre, Australia ALH Hotels Full time

    Job Description **Assistant Manager**: - **Greenacre Hotel** - $74,000 base salary + Bonus + Team Benefits - Rotational Roster - Amazing perks - check out our full benefits at the bottom of this ad A pillar in the community, Greenacre Hotel is the perfect place to call your local. After a complete renovation, our Bar, TAB and Beer Garden offer a fresh,...

  • Customer Service Officer

    5 days ago

    Greenacre, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...

  • Carer

    1 week ago

    Greenacre, Australia Bupa Full time

    **_Position - Carer_** **_ Location - Bupa Greenacre Care Home_** - Are you looking for a change where you can enjoy the benefits of building strong connections with your residents and their families?_ - Do you long to be part of a great team who pitch in and have your back on those busy days?_ - Continual learning and development opportunities - Ongoing...

  • Support Worker

    1 week ago

    Greenacre, Australia Alpha Omega Aged Care and Disability Service Full time

    With growing clients in the regions, so are our workforce. Alpha Omega Aged Care is urgently hiring aged care/disability service support workers in a part time permanent basis. The purpose of the role is to assist elderly and disability clients in performing daily tasks and improve overall independence and wellbeing in a home or community setting. Location:...