Office All Rounder
5 days ago
**Part Time**
**1 Day Per Week Fridays 8:30am - 4:30pm**
**Immediate Start**
**Madhouse Bakehouse** is an Australian owned food manufacturing business located in Chullora NSW. Our products are sold to the wholesale, catering, foodservice and retail markets and we provide Australians with quality and delicious treats.
We have an exciting new opportunity available to join our growing business as a Customer Service Administrator to start immediately.
**Responsibilities include**:
Responsive customer communications regarding manufacturing and delivery capabilities or delays
Develop and maintain a vast knowledge of our products
Manage multiple customer calls & tasks
Entering and maintaining customer orders
Provide customers with product knowledge
Resolve customer queries
**To be successful**:
You must love customer service, greeting every call with a bubbly personality.
An ability to share our passion with customers and get them what they need.
Collaboration and working with a team so you all succeed.
Strong time management and organisation skills.
Resilience and ability to join a fast paced and busy environment.
Computer literacy (Word, Excel) and accurate data entry skills.
Strong written verbal communication skills with the ability to build rapport.
The ability to resolve customer complaints and proactively attend to customer needs.
Experience working in customer service is ideal.
Ability to learn and master a new system quickly.
Willingness to learn.
Excellent phone manner and communication skills.
Fluent English.
Permanent residency status.
- **Only those with full working rights need apply**_
- ** Strictly no agencies please**_
**Job Type**: Part-time
Pay: $220.00 - $240.00 per day
Expected hours: 8 per week
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Morning shift
Work Authorisation:
- Australia (required)
Work Location: In person
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