Office All Rounder

2 weeks ago


Greenacre, Australia Madhouse Bakehouse Full time

**Part Time**

**1 Day Per Week Fridays 8:30am - 4:30pm**

**Immediate Start**

**Madhouse Bakehouse** is an Australian owned food manufacturing business located in Chullora NSW. Our products are sold to the wholesale, catering, foodservice and retail markets and we provide Australians with quality and delicious treats.

We have an exciting new opportunity available to join our growing business as a Customer Service Administrator to start immediately.

**Responsibilities include**:
Responsive customer communications regarding manufacturing and delivery capabilities or delays

Develop and maintain a vast knowledge of our products

Manage multiple customer calls & tasks

Entering and maintaining customer orders

Provide customers with product knowledge

Resolve customer queries

**To be successful**:
You must love customer service, greeting every call with a bubbly personality.

An ability to share our passion with customers and get them what they need.

Collaboration and working with a team so you all succeed.

Strong time management and organisation skills.

Resilience and ability to join a fast paced and busy environment.

Computer literacy (Word, Excel) and accurate data entry skills.

Strong written verbal communication skills with the ability to build rapport.

The ability to resolve customer complaints and proactively attend to customer needs.

Experience working in customer service is ideal.

Ability to learn and master a new system quickly.

Willingness to learn.

Excellent phone manner and communication skills.

Fluent English.

Permanent residency status.
- **Only those with full working rights need apply**_
- ** Strictly no agencies please**_

**Job Type**: Part-time

Pay: $220.00 - $240.00 per day

Expected hours: 8 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Morning shift

Work Authorisation:

- Australia (required)

Work Location: In person


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