Customer Service Officer

6 days ago


Greenacre, Australia Ausreo Full time

**Introduction**:
Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:
Our agility to provide superior service and support to our customers through our extensive Service Centre Network; and
Being at the forefront of innovative steel reinforcement solutions and technology.

Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and expectations. This is evidenced in our mission to:
Ensure the health, safety and wellbeing of our employees is at the forefront of all business decisions and reflects Ausreo’s Safety First’ culture;
Embrace the strengths and differences of our people and build a workforce that reflects the diversity of the communities we serve.

**Description**:
We have an exciting opportunity for a Customer Services Officer to join our team in Greenacre, reporting to the Area Manager.

As a key member of the Wetherill Park team, you will thrive in an environment where service, sales and customer solutions are paramount. This role will see you as the face of our company and enjoying being part of the local community. Your day will be varied as you will be involved in sales and enquiries, liaising with customers and external suppliers. Previous experience in the steel manufacturing or building supply industry would be an advantage, but not essential.

The role will also include but will not be limited to the following responsibilities:
**Some key responsibilities will include**:

- Actively promoting Ausreo’s products to generate sales
- Process sale orders and generate quotations for both walk-in customers and telephonically to customers, colleagues and management
- Stock control in the factory
- Coordinating production with factory staff
- Coordinating logistics i.e. transport and deliveries
- Effectively communicating with all stakeholders and dealing with difficult customers effectively
- Receiving and processing administration duties
- Previous experience within a similar role providing excellent service to Customers (experience in construction or trade environment highly regarded but not essential)
- Excellent communication and interpersonal skills
- Calm and respectful under pressure with a positive, can-do attitude
- Strong attention to detail
- A quick learner with the ability to multi-task
- Excellent computer skills and ability to pick up new systems quickly
- Team player

Why work with us?

**Hours of work**: Monday to Friday with a rotating/flexible roster
- Amazing opportunity to build your skills and be on a career path to a future opportunity
- Our team have an amazing culture - we are supportive, close knit and love to have fun
- Attractive salary package + monthly incentives

If you have a welcoming approach, show high initiative and provide our customers with a unique experience; then this is the role for you.

Ausreo is currently experiencing growth due to the upturn in infrastructure and commercial construction projects. It is an exciting time to be part of the Ausreo family with opportunities for career development and progression.

In return you will be rewarded with an attractive salary package and job satisfaction whilst working within a dynamic team environment. If you are ready for a challenge and believe you have what it takes, we want to hear from you.

To submit your resume, please click the ‘Apply’ button.



  • Greenacre, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...


  • Greenacre, Australia Avant Stone Pty Ltd Full time

    **Join one of Sydney's leading natural stone suppliers and play a key role in delivering exceptional service to architects, designers, builders, and homeowners.** Avant Stone is a premium supplier of marble, quartzite, granite, and other natural stones used in Sydney's most striking architectural and interior projects. With continued growth and exciting...


  • Greenacre, Australia Avant Stone Pty Ltd Full time

    **RECEPTIONIST/CUSTOMER SERVICE- Greenacre, Sydney** Avant Stone is seeking an energetic Front Desk Receptionist for its Sydney Stone Gallery. Avant Stone is a distributor of high-end building products, offering a range of products such as natural stone slabs, porcelain slabs and tiles. **The role involves**: As Receptionist at Avant Stone, you will be the...


  • Greenacre, Australia Avant Stone Pty Ltd Full time

    **RECEPTIONIST/CUSTOMER SERVICE- Greenacre, Sydney** Avant Stone is seeking an energetic Front Desk Receptionist for its Sydney Stone Gallery. Avant Stone is a distributor of high-end building products, offering a range of products such as natural stone slabs, porcelain slabs and tiles. **The role involves**: As Receptionist at Avant Stone, you will be the...

  • Sales Assistant

    2 weeks ago


    Greenacre, Australia 360 Personnel Job Posting Only Full time

    Full Time Role - Mon - Fri (9am - 5pm) We are looking for a friendly enthusiastic individuals to join the customer service sales team. Experience in this role is preferred but not mandatory. Personality and attitude are the winning attributes to this role. - So what will you be doing?_ Working within the sales team you will be tasked with looking after our...


  • Greenacre, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...


  • Greenacre, Australia Avant Stone Pty Ltd Full time

    **Receptionist & Admin with Creative SupportLocation**: Avant Stone, Sydney Join Avant Stone, a family-run, Australian-owned supplier of premium natural stone and porcelain slabs. We're growing rapidly and are seeking a Receptionist/Administrator to support our team with daily tasks, including basic creative support. **Key Responsibilities**: **Reception...


  • Greenacre, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...


  • Greenacre, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Office Assistant

    2 days ago


    Greenacre, Australia Verotti Full time

    We currently have an exciting opportunity for a part-time/casual office assistant / customer service to join our small team, working closely with our NSW sales representatives and office manager. **Duties & Responsibilities**: Include but not limited to: - Customer service & phone enquiries - Assisting & coordinating our NSW sales representatives -...