Community Services Trainer and Assessor – RTO/CRICOS

Job Description – Trainer and Assessor

Course: CHC52021 Diploma of Community Services (CRICOS Code: 112522J)

Location: Adelaide Campus – Victorian Institute of Education (VIE), Suite 2, 97 Pirie Street, Adelaide SA 5000, Australia

Employment Type: Contract

About Victorian Institute of Education (VIE)

Welcome to the Victorian Institute of Education (VIE) – RTO No. 45273, CRICOS Provider Code 03778C – where education is more than just learning; it's an experience that transforms lives. With modern campuses in Sydney and Adelaide, VIE is positioned at the heart of Australia's most dynamic and diverse cities, offering nationally recognized qualifications. Recognized as one of Australia's leading CRICOS providers, VIE is home to a thriving international student community who value not only our academic excellence but also the supportive, multicultural environment we foster. Choosing VIE means joining an organization that values quality, compliance, innovation, and student success, while providing staff with the opportunity to make a lasting impact. As part of our team, you will contribute to shaping the next generation of professionals and be supported by a collaborative workplace that encourages growth, professional development, and a positive mindset.

Position Summary

The Trainer and Assessor will be responsible for delivering and assessing training for the CHC52021 Diploma of Community Services in compliance with the national training package, ASQA standards, and CRICOS requirements. This role involves providing academic support, ensuring integrity of assessment, and contributing to continuous improvement within the organization.

Key Duties & Responsibilities

1. Training & Assessment

• Review and prepare learning materials prior to delivery.
• Deliver engaging training sessions using provided learning resources.
• Answer student queries and provide academic support.
• Mark student assessments within 1 week of submission, in line with the marking guide.
• Check for plagiarism, collusion, or cheating in assessments and report accordingly.
• Provide constructive feedback to students to support competency achievement.
• Contribute to validation and moderation of assessments to maintain compliance.

2. Student Support

• Provide one-on-one academic support where required.
• Supply additional reference materials to support student learning.
• Promote a positive, inclusive, and culturally sensitive learning environment.

3. Administration

• Complete all training and assessment documentation accurately and on time.
• Maintain up-to-date student records as per RTO policies.
• Complete HR and compliance-related documentation.

4. Compliance

• Participate in audits and regulatory checks as required.
• Maintain and provide evidence of industry currency and professional development in line with RTO standards.
• Report and document all health and safety issues and incidents.
• Actively contribute to assessment validation and quality improvement activities.

5. Working Relationships

• Work collaboratively with colleagues and management to achieve organizational goals.
• Lead and participate in staff meetings, training, and professional development.
• Network with industry representatives, employers, and community stakeholders.
• Abide by VIE's code of conduct, organizational policies, and procedures.

Essential Requirements

• Certificate IV in Training and Assessment (TAE40122 or equivalent).
• Vocational qualifications in Community Services (Diploma or higher).
• Demonstrated industry experience in community services, case management, or welfare.
• Strong understanding of VET sector compliance, competency-based training, and CRICOS obligations.
• Excellent communication and organizational skills.
• Ability to work effectively with students from diverse cultural and linguistic backgrounds.

Desirable Requirements

• Previous experience delivering to CRICOS students.
• Experience with Student Management Systems (aXcelerate).
• Current Working with Children Check and National Police Clearance.
• First Aid Certificate.

What We Offer

• Competitive remuneration.
• A supportive and collaborative workplace culture.
• Ongoing professional development opportunities.
• The opportunity to make a difference by preparing future Community Services professionals.

Job Type: Contract

Pay: $50.00 – $60.00 per hour

Work Location: In person