Head of Operations

6 days ago

Macquarie Park New South Wales, Australia Orchard Talent Group Full time

The Organisation
This leading disability service provider supports people with disability to live independently and meaningfully within their communities. With a strong focus on quality, empowerment, and inclusion, the organisation is guided by person-centred values and a commitment to continuous improvement.

The Opportunity
Reporting to the Chief Executive Officer and forming part of the Executive Leadership Team, the Head of Operations will:

  • Lead and mentor operational managers to deliver exceptional client outcomes and high-quality support.
  • Oversee service delivery, ensuring alignment with NDIS Practice Standards, quality frameworks, and governance requirements.
  • Drive strategic development and operational improvement across multiple accommodation sites.
  • Build collaborative relationships with internal and external stakeholders, including funding and regulatory bodies.
  • Manage budgets and resources effectively to ensure sustainability and growth.

This is a pivotal leadership role, balancing operational excellence with strategic vision to enhance service quality, staff capability, and client experience.

About You
The ideal candidate will be an experienced operational leader within disability, health, or community services, with:

  • Demonstrated success managing multi-site accommodation or support services.
  • Deep understanding of NDIS Practice Standards and safeguarding frameworks.
  • Strong people leadership skills, with a focus on coaching, performance, and culture.
  • Strategic thinking and commercial acumen to identify opportunities for growth and service innovation.
  • A collaborative, values-driven leadership style that fosters inclusion and accountability.

What's on Offer

  • A senior leadership role with genuine influence and scope for impact.
  • A supportive executive team and an organisation committed to high-quality practice.
  • Competitive remuneration package and flexible working arrangements.
  • Opportunities for professional development and ongoing career growth.

How to Apply
For a confidential discussion or role-related questions, please contact Josh Kyle of The Orchard Talent Group:

E:

To apply, please submit your current CV via the link. Applicants must have the legal right to work in Australia.

The Orchard Talent Group acknowledges the Traditional Custodians of the land on which we work. We pay our respect to their Elders past, present and emerging, for they hold the memories, traditions, culture and hopes of Aboriginal and Torres Strait Islander people.

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