Head of PMO

• Play a pivotal role in driving strategic alignment and governance by leading our PMO to ensure IT initiatives are prioritised and delivered in sync with business objectives through senior-level collaboration.
• Gain skills with Australia's largest provider of government-funded hearing care
• Permanent, full-time position
• Based in Macquarie Park office

Want to improve the lives of Australians, no matter who they are?

Join us and build a career and future you'll be proud of.

It matters more at Hearing Australia
Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity
As our Head of PMO you will be responsible for managing and aligning information technology initiatives with the overall business objectives. This is achieved through collaboration at senior management level to ensure alignment and prioritisation of demand, delivery and good governance. Working side by side with people who go the extra mile, you'll also love the feeling of helping children and adults who need us. Here's how you'll do it:

• Lead the business areas of demand management, project delivery and project governance. The role holds overall accountability for the planning, supply, management, reporting and governance of Project management, ensuring alignment to corporate strategy and priorities within agreed resourcing and financial constraints.
• Evaluate and guide the prioritisation and scheduling of initiatives to ensure clarity and effective assessment of costs, benefits, risks and dependencies at a program and portfolio level.
• Collaborate to plan, monitor and report the performance of various project portfolio and other BAU initiatives.
• Provide clarity around strategic direction, key deliverables and expectations including performance, behaviours and timelines.
• Ensure seamless coordination and delivery of IT services across Hearing Australia, aligning with business requirements and objectives. Demonstrate effective project management skills to oversee the implementation of IT services and initiatives.
• Assist in signoff of business cases by analysing and reporting on operational and financial impacts of vendors, products, and services. Provide valuable insights to support decision-making.
• Lead research and provide direction for solution development by aligning with ICT strategic direction and the Technology Roadmap. Propose alternative strategies, new products, and service offerings to mitigate negative impacts on projects.
• Comply with all Hearing Australia WHS policies and procedures. This includes passing and remaining up to date with all required training necessary to carry out your role.
• Take reasonable personal care of your psychological and physical health and that of others

What You'll Bring
We believe the successful candidate will show an understanding of quality, compliance and ethical requirements of working with participant data. You'll bring:

• Degree in Business Administration, Information Technology, Project Management or related field of study.
• years of management experience leading large high-performance teams
• Exceptional stakeholder management and interpersonal skills with a proven ability to influence and engage effectively at Executive and Board levels.
• Deep understanding of project management frameworks, methodologies, and advanced delivery practices.
• Strong leadership in managing complex, multi-project environments while and directing cross-functional teams.
• Expertise in business process frameworks, with practical application of lean principles for process re-engineering needs.
• Strong financial acumen and with advanced analytical and problem-solving capabilities to address evolving business.

Why Hearing Australia?
There's so much to love about a role with us. But our people say there's three things that set us and their careers apart. They're about:

• How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you'll know you're making a contribution that really means something
• Who we work with: Here, you'll support and empower clients of all backgrounds. That's what drives our teams and what makes them so special
• Where we're going next: As our industry evolves, we're committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.

What does that mean for you?
As Head of PMO, you'll know that every day, your work is helping children and adults who need us. Just ask Sandeep, one of our IT professionals about why they choose to work with us:

"The work we do in helping people hear sound again and for the very first time is quite inspirational. Everything we do here is purpose-driven."

You'll enjoy a range of benefits, including:

• Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)
• Paid parental leave
• Free, onsite staff parking
• Employee recognition awards program
• Attractive salary package includes a generous 15.4% superannuation
• Flexible work arrangement opportunities to support work, personal and family commitments

Let's create the gold standard of hearing care
We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver's licence and must have rights to work in Australia.

Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.

We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.