Administrative Officer

Correctional centres are responsible for the delivery of custodial services across Queensland. People in custody are supervised in either high or low security correctional centres. High security centres provide for the management of adult prisoners held in secure custody correctional centres across Queensland.

The Administrative Officer will deliver efficient and effective administrative and clerical support for the centre and supports the centre's day to day operations. This position is required to work as part of an overall administration support team for the centre.

In This Role You Will

• Provide administrative functions and confidential administrative support for the centre including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings
• Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and correspondence
• Provide support and assistance in the use and maintenance of office communication and technology including photocopiers, printers and computers
• Answer general enquiries at reception and direct visitors as required, screen telephone calls and redirect enquiries to appropriate areas of the office and Agency
• Manage mail and mail register
• Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies
• Process human resources paperwork including the processing and record keeping of timesheets, leave forms and payroll documentation
• Perform opening and closing procedure
• Conduct banking as required
• Maintain filing and recording system ensuring the confidentiality of all documentation handled
• Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies
• Ensure records and data for the Integrated Offender Management system (IOMs) are accurate and current
• Undertake archiving of files and records in accordance with legislative requirements

Within the context of the role responsibilities described above under
"About the role' '
, the ideal applicant will be someone who can competitively demonstrate their knowledge, skills and experiences and their suitability against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability in the context of the essential requirements for this role:

The Essential Requirements For This Role Are

• Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software
• Planning and organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
• Problem solving skills with the ability to apply a range of problem solving strategies and show initiative in identifying and solving problems both independently and as a team member
• Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data
• Ability to use judgement and discretion with confidential information
• Sound interpersonal skills to assist with the completion of tasks that involve input and cooperation from a number of stakeholders
• Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the centre
• Ability to acquire knowledge of relevant acts and regulations
• Basic administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology

Applications to remain current for 12 months.
Occupational group
Administration