Administration Assistant

11 hours ago

Sydney, New South Wales, Australia Legacy Club Services Full time $60,000 - $90,000 per year

About Legacy

Legacy is an iconic Australian charity dedicated to supporting veterans' families. We provide social, financial, and emotional support to the 43,000 partners, children, and dependants of veterans who have lost their lives or health as a result of their service to our country. We have been doing this for the last 100 years and celebrated our centenary in 2023.

We are a highly regarded Non-profit, and our team are passionate about our mission to provide the best possible service and support.

The Role

We are seeking a detail-oriented and proactive Administration Assistant to join our Sydney Club Services team. This role will play a key part in providing high-quality administrative support to Legatees, Beneficiaries, and Community Service Workers across the Sydney Club Divisions and Lachlan Legacy Club.

Reporting to the Executive Assistant to the President of Sydney Legacy Club, you will support key administrative processes, maintain accurate records, and ensure seamless coordination of Legacy's essential services. This is a full-time role based in our Sydney Central Office, with the option to work from home one day per week.

Key Responsibilities

  • Provide general administrative support to internal teams and Legatees.
  • Manage account reimbursement requests.
  • Organise and arrange flowers, cards, and birthday certificates.
  • Generate reports for the Sydney Metro Division and coordinate mail outs.
  • Assist with the organisation of events and attend when required
  • Manage and monitor email inboxes, calls, and weekly communication reports.
  • Support enrolments and pension processes where required.
  • Order Legacy ID cards, business cards, and name badges.
  • Enter and maintain data in the data management system with accuracy.
  • Action relevant Return to Sender mail
  • Manage the distribution and monitoring of Cabcharge usage.

You'll Need

  • Previous experience as an Administrator is preferred and ideally in a Non-profit organisation. Alternatively, you may come from a customer facing, customer service background
  • Confident and articulate with strong communication skills, both written and verbal
  • Polished and professional in appearance
  • A passion for assisting people from varied demographics, with a high level of interpersonal skills and a proven ability to engage and build rapport
  • Strong organisational skills, with the ability to manage multiple tasks.
  • Advanced MS Office skills including Word, Excel & Outlook
  • Willing to undergo a National Police History Check and Working with Children Check

Highly regarded:

  • Previous experience working with confidential records and information
  • Previous experience with records management (CRM) systems
  • Previous experience working with volunteers
  • Previous experience with various communication platforms such as Teams, Zoom
  • Previous experience working with Adobe PDF Reader

Benefits of working for Legacy include:

  • Competitive market salary + super
  • The option to salary package, which has the potential to increase your take home salary
  • A paid day off your birthday
  • Access to our Employee Assistance Program
  • 5 days study leave per year

**Please provide a cover letter outlining your interest and suitability for the role with an up-to-date copy of your resume

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