Ecommerce Coordinator

2 weeks ago

Mascot New South Wales, Australia Sportscraft Full time $60,000 - $90,000 per year

A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our history while allowing our brands to express themselves in contemporary, relevant and authentic ways.

About Sportscraft

An iconic Australian brand founded in 1914. We are known for high quality, aspirational lifestyle daily wear. Our well-crafted essentials take you from brunch to dinner and in-between, from every day casual to holiday and sport. We have a style for every story.

About the Role

Reporting to the Ecommerce Manager, the Ecommerce Coordinator will be responsible for assisting in the day-to-day operation of the websites to achieve overall online objectives. Drive revenue and profit outcomes through the online stores.

Part-Time Position - 3 Days per week

Key Responsibilities

1. Trade

  • Build and manage product categories, product merchandising and navigation to ensure relevant customer journeys based on Marketing, Trade and Search activity.
  • Assisting of the product enrichment process and upload all available product in accordance with delivery dates. Maintaining a detailed view of the product catalogue. Working to optimise the product content.
  • Set up and test promotions in line with the planned activity.
  • Upload product & promotions on Marketplaces.
  • Accurately report on email and website performance weekly and execute actionable insights.

2. User Experience

  • Brief and implement onsite content, including homepage, landing pages and content articles with a strong focus on UX and mobile.
  • Maintain onsite search settings and continually work to optimise the search experience.
  • Maintain open communication with the Customer Care team to ensure the customer help centre is up to date and a positive customer experience is priority.
  • Build relationships and work with key teams to continually optimize product merchandising, content, and communications onsite.
  • Undertake UAT for future developments.

3. Marketing:

  • Work cross-functionally with the Marketing and Creative teams to execute engaging email & SMS campaigns in line with our core marketing calendar and tactical initiatives.
  • Support in end-to-end process of email creation from briefing, development, testing, feedback, and deployment.
  • Optimise and manage all trigger and journey-based email campaigns for the brand.
  • Assist in keeping the email contact sheets and planner up to date.

Key Requirements

  • 1+ years in an ecommerce role and/or Ecommerce university degree
  • Experience with email marketing platforms such as Klaviyo or Dot Digital essential
  • Beginner-Intermediate proficiency in Excel
  • Knowledge of Google Analytics
  • Experience with ecommerce platforms
  • High-level of attention to detail
  • Excellent communicator and collaborative team-player
  • A passion for online retail & a positive can-do attitude

Why Join Us?

As part of the APG family you'll enjoy plenty of exiting rewards and benefits.

  • 50% discount on all brands
  • True work / life balance
  • Birthday leave
  • Culture Club - monthly social events, monthly morning tea and more
  • An Employee Assistance Program for you and your family
  • Paid Parental Leave
  • Recognition and Service awards
  • Employee Referral Program

Style your career in a new direction – apply now and join our talented team.

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