Ecommerce Coordinator

1 day ago

Mascot New South Wales, Australia APG & Co Full time

The Ecommerce Coordinator is responsible for the day-to-day operation of the SABA website, ensuring a seamless customer experience while driving revenue and profitability. This role is key to executing our digital strategy, optimising online store performance, and supporting the brand's commercial objectives.

About SABA

SABA have delivered affordable luxury and modern simplicity since founded in 1965. SABA is renowned for its superior tailoring, iconic outwear, elevated staples and ready to wear capsules. An optimistic and positive brand that continues to produce beautifully refined products for all facets of life.

SABA promises to change the way we feel, improve the way we work and inspire the way we live.

APG & Co

A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our history while allowing our brands to express themselves in contemporary, relevant and authentic ways.

APG & Co has over 1000 employees across Australia and New Zealand.

The working environment is dynamic, professional and passionate. The mission: Bringing Brands to Life. APG & Co values working as a collective, thriving on change, and playing to win. We are built to last.

Trade

  • Build and manage product categories, product merchandising and navigation to ensure relevant customer journeys based on Marketing, Trade and Search activity.
  • Ownership of the product enrichment process and upload all available product in accordance with delivery dates. Monitoring stock and maintaining a detailed view of the product catalogue.
  • Optimisation of product and site content to drive conversions.
  • Set up and test promotions in line with the planned activity.
  • Upload product & promotions on Marketplaces.

Reporting

  • Accurately report on email and website performance weekly and execute actionable insights.
  • Perform detailed website checks, report any issues with urgency and make fast and accurate updates where necessary.

User Experience

  • Brief and implement on site content, including homepage, landing pages and blog content with a strong focus on UX and mobile.
  • Maintain on site search settings, report on search activity, and continually work to optimise the search experience.
  • Communicate with the Customer Care team to ensure the customer help centre is up to date and a positive customer experience is a priority.
  • Build relationships and work with key teams to continually optimise product merchandising, content and communications on site.
  • Play an active role in identifying valuable site enhancements with an understanding of the development roadmap and planned sprints.
  • Undertake UAT for future developments.

Marketing

  • Work cross-functionally with the Marketing and Creative teams to execute engaging email & SMS campaigns in line with our core marketing calendar and tactical initiatives.
  • Support in end-to-end process of email creation from briefing, development, testing, feedback, and deployment.
  • Optimise and manage all trigger and journey-based email campaigns for the brand.
  • Assist in keeping the go-to-market visual planner up to date.

You

  • 2+ years in an ecommerce role and ideally and Ecommerce university degree
  • Technical aptitude with the ability to quickly learn and navigate complex ecommerce platforms
  • Knowledge of Google Analytics
  • Basic understanding of HTML
  • Intermediate proficiency in Excel
  • Experience with email marketing platforms such as Klayvio
  • High-level of attention to detail
  • Excellent communicator and collaborative team-player
  • A passion for online retail & a positive can-do attitude
  • Experience in Comestri highly regarded

Where do I sign?

As part of the APG family you'll enjoy plenty of exciting rewards and benefits.

  • 50% discount on all brands
  • True work/life balance
  • Birthday leave
  • An Employee Assistance Program for you and your family
  • Paid Parental Leave
  • Recognition and Service awards
  • Employee Referral Program
  • APG Academy – a structured training and development program to grow your career

Style your career in a new direction – apply now and join our talented team.

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