Customer Service Representative
4 days ago
About Us
Nobles is Australia's leading provider of lifting, rigging, engineering design and technical services. With over 100 years of history, we support clients across mining, oil & gas, construction, shipping, manufacturing, and defence from multiple locations nationwide.
The Opportunity
We are currently seeking a motivated Customer Service Representative you will be responsible for delivering outstanding customer service to both internal and external stakeholders. You'll use your strong product knowledge and communication skills to respond to customer enquiries efficiently and professionally.
This role involves ensuring each interaction reflects, commitment to service excellence. Working closely with our national customer service team, you'll play a crucial role in supporting customers with the right solutions and driving sales outcomes.
Key Responsibilities
- Respond to customer enquiries via phone, email, and web in a timely and professional manner
- Provide accurate quotes for standard products and assist with enquiries for specialist product solutions
- Support the broader sales team with technical product information and customer engagement
- Ensure all activities comply with workplace health, safety, environmental, and quality standards
What You'll Bring
- Minimum of 2 years' experience in a sales or customer service role, ideally within a technical or industrial environment
- Strong communication, interpersonal, and time management skills
- A proactive, team-oriented mindset with a high level of personal accountability
- A genuine passion for customer service and problem-solving
- Proficiency in Microsoft Office applications including Word, Excel, Outlook, and Teams
What's On Offer
- Ongoing training & development
- Supportive team culture
- Recognition & rewards programs
- EAP & flu vaccination programs
You'll enjoy development opportunities, a supportive team culture, and the chance to make a real difference in a business that values continuous improvement and operational excellence.
How to Apply
Join a company with over a century of industry leadership and make your mark in a fast-paced, high-impact role. If want to be recognised for your skills – apply now.
For a confidential conversation, contact Dale Tidswell on Phone or email
Nobles is an equal opportunity employer, proudly part of the Tasmea Group. We value performance, inclusion, and professional growth.
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