Receptionist & Administration Support Officer

2 days ago

Perth, Western Australia Gilkison Group Pty Ltd Full time $55,000 - $70,000 per year

Join a dynamic, client-focused financial planning firm with a 40+ year legacy. We're looking for a highly organised and enthusiastic Receptionist/Administration Support Officer to be the face of our business and support our team in delivering exceptional client experiences.

The Role

We are seeking a Receptionist / Administration Support Officer to join our vibrant and collaborative Perth-based team. As the first point of contact for clients, you'll play a crucial role in setting the tone for our service. You'll also provide administrative support to our Client Service Managers, ensuring the smooth day-to-day operation of the business.

Key responsibilities include:

  • Greeting clients warmly and managing front-of-house duties with professionalism.
  • Answer incoming calls and assist with client queries in a friendly and helpful manner.
  • Coordinate meeting rooms and ensure they are prepared to a high standard.
  • Provide administrative support to the client service team, including document preparation and data entry.

The successful candidate will identify strongly with our organisational values and will support our vision to continually strive for an optimal client experience. If you're passionate about making a fantastic first impression, and delivering exceptional client experiences, this is the role for you.

Why You'll Love Working With Us

  • A Supportive Culture: Be part of a close-knit, experienced team that values your well-being.
  • Professional Development: We're committed to your growth, offering clear career progression pathways and opportunities to enhance your skills.
  • Competitive Remuneration: We offer salaries and other benefits that reflect your skills, experience, and the value you bring to the organisation.
  • Innovative Approach: Contribute to building on our 40+ year legacy by shaping the future of financial advice.

About You

You're a detail-oriented and proactive individual who takes pride in your work. To excel in this role, you will bring:

  • Exceptional written and verbal communication skills.
  • Outstanding organisational skills and the ability to manage multiple priorities with a high attention to detail.
  • A proactive mindset and the ability to work independently and collaboratively.
  • A positive attitude, collaborative spirit, and genuine care for clients.
  • Experience in financial services is a bonus, but not a requirement – we value initiative and a willingness to learn.

About Us

Gilkison Group are a self-licensed Financial Advisory organisation passionate about helping ordinary Australian families enjoy a rich experience of their lives.

Our approach to advice centres on understanding our clients' goals and delivering a service that puts their best interests first. We take pride in our proactive and strategic approach to listen without judgement, and work with our clients to produce evidence-based solutions.

With a highly experienced yet youthful team, our objective is to build on our 40+ year heritage by continuing to advise and support our clients and their families long into the future.

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