Customer Service Coordinator

3 hours ago

Penrith Municipality, Australia a94e4032-406e-40f8-b8d0-97c68723c2e8 Full time $40,000 - $60,000 per year
  • UniLodge @ Western Sydney University -Penrith, NSW
  • Access real opportunities for career growth and development
  • Casual Position

UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 140 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, "To build inclusive communities for inspired living".

NEW OPPORTUNITY

We're seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a casual basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you're okay to be on your feet, then please read on…

WHO YOU ARE & THE ROLE

There are lots of qualities that we look for in our team, but above all we need people who are resilient, hands on and genuinely enjoy delivering good customer service. We have fun at work but at times we can be run off our feet, welcoming or saying goodbye to our residents. A background in reception or hospitality will provide you with a good grounding for this role. Some of your essential skills will include strong written and verbal communication, good computer skills, organisational skills and a "we care" attitude.  

At UniLodge we provide a home away from home for our residents and we aim to hire staff who will champion fostering a safe, secure and healthy living environment for our student residents. You may feel you do not meet all the criteria, but if you are eager to learn the UniLodge way, we still want to hear from you. This may be the first step to a new and exciting career path.

Some of the responsibilities will include, but not be limited to:  

  • Creating a friendly environment and delivering a positive resident experience,
  • Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing,
  • Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and
  • Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.).

Our mandatory requirements include:

  • Eligibility to work in Australia
  • National Police Check (completed within last 3 months)
  • Working with Childrens Check - NSW

A LITTLE ABOUT US

Across our workforce we have built an enviable culture of trust,engagement,collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.   

We invite you to visit to learn more about working with UniLodge.

JOIN OUR TEAM

If have a passion for delivering excellent customer service with a smile, click 'Apply'to submit your Cover Letter and Resume.

UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.

  • Customer Service Coordinator

    2 weeks ago

    Penrith Municipality, Australia Foodboss Full time $60,000 - $80,000 per year

    Join one of Western Sydney's fastest-growing cold-chain logistics companies. We're looking for a Customer Service Coordinator to take ownership of customer enquiries, delivery investigations, and service reporting, while supporting the day-to-day workflow of our customer service team.You'll be the go-to contact for transport and warehouse queries,...

  • Service Coordinator

    4 days ago

    Penrith Municipality, Australia BriTer Door Solutions Full time $60,000 - $90,000 per year

    Permanent Full-Time PositionBusy and Dynamic Office EnvironmentFriendly TeamImmediate StartBriTer Door Solutions Pty Ltd specialises in quality entrance solutions such as Automatic Doors, Gates, Roller Shutters and Turnstile services and products.  BriTer Doors was established in 2007 and is an Australian owned and operated company. We pride ourselves on...

  • Customer Service Representative

    2 weeks ago

    Penrith Municipality, Australia Back's Electrical Pty Ltd Full time $60,000 - $80,000 per year

    Dispatcher / Customer Service RepresentativeAt Backs Electrical, we pride ourselves on delivering five-star customer service and building lasting relationships with our clients. We're a trade-based service company with a strong reputation for professionalism, reliability, and quality work — and we're looking for a dedicated Dispatcher to join our growing...

  • Customer Service Assistant

    6 days ago

    Penrith Municipality, Australia SITEMAX Full time $60,000 - $80,000 per year

    Sitemax works with some of Australia's leading construction and development companies to deliver superior scaffold containment and construction site signage for projects.The purpose of this role is to service our clients however necessary to maintain existing client relationships and grow accounts where possible.About the Role:Client Support• Answering...

  • Customer Service Coordinator

    12 hours ago

    Penrith, Australia Capral Full time

    Competitive salary - Non-customer facing role - Exceptional Benefits **A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team.** **WHAT'S ON OFFER**: - a range of amazing employee benefits inclusive of paid parental leave - a friendly and supportive team environment - genuine Opportunity for...

  • Customer Service Officer

    2 weeks ago

    Penrith Municipality, Australia BOQ Group Full time $60,000 - $90,000 per year

    About The RoleDo you have a passion for customer service and want to kickstart your career in banking?Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers?Join our dynamic team and unlock amazing career development in the banking industryAs the Customer...

  • Project Coordinator

    1 week ago

    Penrith Municipality, Australia Talent Gauge Full time $60,000 - $90,000 per year

    About the Company Our client is a dynamic company that specializes in high-quality low voltage temporary lighting, exit and emergency lighting, as well as a wide range of commercial, industrial, and outdoor lighting solutions, tailored to meet the unique demands of the Australian market. With a strong reputation built on industry expertise and an unwavering...

  • Customer Service Officer

    9 hours ago

    Penrith Municipality, Australia Hear-Clear Australia Full time $62,400 per year

    At Hear-Clear Australia, we are seeking an experienced Part-time Receptionist to join our hearing Clinic in Penrith, NSW. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and seamless experience from the moment they walk through our doors.About the RoleAs a Part-time Receptionist, you will be working at our...

  • Transport Coordinator

    1 week ago

    Penrith Municipality, Australia Steel Builders Pty Ltd Full time $60,000 - $80,000 per year

    Transport Coordinator –Maternity Leave ContractLocation:St Marys, NSW 2760 (moving to Glendenning in March 2026)Employment Type:Full-time or part-time (school hours considered)Steel Buildersis seeking an experiencedTransport Coordinatorto lead the planning, coordination, and execution of our delivery operations. This is amaternity leave contractwith strong...

  • Membership Coordinator Full Time

    6 days ago

    Penrith Municipality, Australia Penrith Panthers Full time

    We have an exciting opportunity available for energetic and passionate individuals to join the Penrith Panthers Membership team, as a Membership Coordinator, on a full-time basis.You will be an exceptional team player with strong product knowledge and will thrive to make sure our members are the number one priority. You will be responsible for the...