National Technical Support Specialist

4 days ago

Mount Waverley, Victoria, Australia CSM SEC PTY LTD Full time $60,000 - $80,000 per year

Company Description

CSM SEC PTY LTD is a national electronic security and technology distributor, operating branches in QLD, NSW, VIC, SA, and WA. We offer a wide range of integrated access control, CCTV, intercom, locking and security solutions.

Role Description

This is a full-time onsite role for a National Technical Support Specialist, located in Mount Waverley, Victoria. The National Technical Support Specialist will provide technical support, troubleshoot issues, and ensure customer satisfaction. Daily tasks include assisting customers with technical problems, analyzing and solving systemic issues, and delivering high-quality customer service.

Qualifications

  • Technical Support and Troubleshooting skills
  • Analytical Skills for problem-solving
  • Customer Support and Customer Satisfaction skills
  • Excellent interpersonal and communication skills
  • Ability to work independently and as part of a team
  • Experience with electronic security and technology systems is a plus
  • Relevant work experience in the electronics field adventageous

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