Practice Development Manager

13 hours ago

Newcastle, New South Wales, Australia George & Matilda Eyecare Full time $90,000 - $120,000 per year

Do you get that 'buzz' from seeing your team achieve their results? Are you a coach who supports your team to go from good to great? Do you have experience in multi-site management in a Retail/Customer Service environment?

If you answered 'yes' to these questions, we have the role for you

Who are we?

George & Matilda Eyecare is a community of some of the best independent optometrists from across Australia. We offer leading optometrists a unique partnership model that's unlike any other franchise or buying group in the optical industry.

The Opportunity

George & Matilda Eyecare are seeking an operations specialist to support our Northern NSW (Central Coast to the Qld Border) practices in a Practice Development Manager role. In this role you will support, develop & grow the practices in your region as well as contribute to the national operations strategy. Reporting directly to the CEO, you will:

  • Lead by example to promote the business' vision, characteristics and overall growth
  • Drive sales and improve the customer experience and the team's performance
  • Coach and develop practice managers, partners and their teams to achieve their targets, increase levels of leadership, productivity and business effectiveness
  • Support all recruitment and HR activities in the region, including partnering with the national HR team to train, develop and manage the performance of your team
  • Support the onboarding of new practices to George & Matilda Eyecare community as our community continues to grow
  • Execution of national business initiatives
  • Drive continuous improvement in all operational processes and more…

What will you bring to the role?

You will be an experienced Business or Operations Manager with a proven ability to influence change in a multi-site role. You will also possess:

  • At least 3 years' experience in a multi site role within the retail industry
  • Strong financial acumen (ability to read, understand and impact financial levers)
  • Exceptional communication skills (written & verbal)
  • People management and recruitment experience
  • Experience leading and implementing change activities
  • Tertiary qualifications in business and / or relevant discipline will also be highly regarded

Why us?

This is your opportunity to immerse yourself in a growing and proudly Australian organisation. Also on offer is a generous remuneration package, flexible working (WFH and on road), car and phone allowance, annual product allowance including family and friends' discounts.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that's why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

How to apply

If you are an experienced manager with a passion for business growth and continuous improvement, we want to hear from you

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