Dispatch + Office Manager

17 hours ago

Melbourne, Victoria, Australia Talent Solution Partners Full time $75,000 - $85,000 per year

Dispatch & Office Manager


Mulgrave, Melbourne
|
Full-Time, On-Site
|
$75,000 – $85,000 + Super


About the Brand

A leading luxury fashion house celebrated for its craftsmanship, innovation, and contemporary edge. Every piece tells a story — of artistry, precision, and purpose.

The team behind the brand thrives on collaboration, creativity, and excellence in execution. It's a culture where every detail matters and every contribution shapes something extraordinary.


About the Role

The
Dispatch & Office Manager
plays a pivotal role in ensuring the seamless movement of product and information across all channels. From coordinating high-value shipments to managing the day-to-day rhythm of the head office, this position is central to operational excellence.

This is a hands-on role suited to someone who takes pride in precision, thrives in fast-paced environments, and understands the importance of delivering luxury through every stage of the process.


Key Responsibilities

Dispatch & Logistics

  • Pick, pack, and process retail, wholesale, and eCommerce orders with accuracy and care.
  • Serve as the first point of contact for internal teams regarding orders and shipping.
  • Prepare and manage export and customs documentation.
  • Coordinate with production teams to ensure all garments are quality checked before dispatch.
  • Monitor shipping performance and proactively address any delays.
  • Build and maintain strong partnerships with freight and courier providers.

Inventory & Office Management

  • Coordinate returns and manage packaging inventory levels.
  • Maintain accurate stock data and product information within Shopify.
  • Oversee warehouse organisation and lead stocktakes across head office and retail locations.
  • Manage day-to-day office operations and support the wider team as needed.


What You'll Bring

  • 1+ year of experience in a logistics, dispatch, or operations role.
  • Background in order fulfilment or customer service.
  • Familiarity with Shopify and freight management systems.
  • Exceptional organisation, accuracy, and a sense of urgency.
  • A confident communicator who loves problem-solving and collaboration.


The Opportunity

This position offers the chance to be part of a forward-thinking, design-led luxury brand where precision meets creativity. The Dispatch & Office Manager will join a team that values integrity, excellence, and the pursuit of perfection in every detail.

If you have a passion for luxury, a love of logistics, and a drive to make an impact behind the scenes, this is an opportunity to shine.

To apply, please reach out to Talent Solution Partners by submitting your application via LinkedIn below.

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