Dispatch Team Leader

5 days ago


Melbourne, Victoria, Australia Adore Beauty Full time $70,000 - $120,000 per year

Do you thrive in a fast-paced warehouse environment and love leading people to success? We're looking for a Team Leader to join our Dispatch team at the Adore Beauty Customer Fulfilment Centre.

This role combines hands-on leadership with coaching, safety management, and process improvement — ensuring our customers get their orders on time, every time.

About the Role

You will take ownership of dispatch operations and lead a team of Warehouse Assistants to deliver on daily KPIs. One day you might be running a pre-shift safety huddle, the next you'll be collaborating with other departments to solve an operational challenge or driving continuous improvement initiatives.

Key Responsibilities:
  • Lead, coach, and support your team to deliver dispatch targets
  • Ensure safety, quality, and productivity standards are met daily
  • Communicate effectively to keep your team engaged and informed
  • Collaborate across departments to ensure a seamless customer experience
  • Drive a strong safety culture and report/address hazards or incidents

Hours: 10:00am – 6:00pm

Reporting to: Operations Lead

Who You Are:

You are a people-focused leader who thrives in a busy environment. You lead with confidence, set clear expectations, and know how to motivate your team. You enjoy problem-solving, have an eye for process improvement, and can stay calm under pressure.

You bring:

  • Leadership experience in a warehouse, dispatch, or fulfilment environment
  • Strong communication and coaching skills
  • Understanding of WHS requirements
  • A collaborative mindset and passion for delivering results
Working at Adore Beauty – Perks & Benefits
  • 40% staff discount
  • Paid parental leave for all parents (12 weeks)
  • Birthday leave + Wellbeing Week (6 extra leave days per year)

Who We Are

Founded in 2000, Adore Beauty has grown from a small garage start-up to an ASX-listed beauty powerhouse. With 300+ global brands and 20,000+ products, we're driven by our mission to make beauty accessible to all. Our unique culture is built on collaboration, a positive approach, and a commitment to doing the right thing.

We are looking for someone who is hands-on, people-focused and ready to make an impact. If you are excited about leading a team, improving processes and keeping things moving in a busy warehouse environment, we would love to hear from you.



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