PASS Program Coordinator

About the Role

The PASS Program Coordinator plays a pivotal role in enhancing student learning and engagement through the effective delivery of Peer Assisted Study Sessions (PASS). 

This position is responsible for the end-to-end coordination of the PASS program, including the recruitment, training, and supervision of Student PASS Leaders; the development and management of PASS session schedules and resources; the provision of promotional and service information and products; the facilitation of effective relationships with academic and professional stakeholders, and; is further responsible for ensuring the program maintains alignment with the 10 essential elements of PASS, maintaining national accreditation. 

Working collaboratively across Schools and student services, the PASS Program Coordinator ensures the program is responsive to student needs, aligned with curriculum goals, and delivered to a high standard. 

The role also involves monitoring program outcomes, maintaining quality assurance processes, and contributing to wider strategic initiatives that support student success, retention, and belonging. 

About You

To be suitable for this role you will need to have experience in the below key accountabilities: 

1.    Proven experience in the management of institution-wide programs, ideally peer programs.

2.    Demonstrated high level analytical and problem-solving skills and an ability to respond effectively to unexpected situations.

3.    Proven ability to build and manage professional relationships with diverse groups of people, including the management of junior staff and stakeholders.

4.    Demonstrated ability to operate independently and with accountability to deliver high-quality programs.

5.    Excellent interpersonal and communication skills including the ability to work both independently and collaboratively in a multi-disciplinary environment to achieve shared objectives.

6.    Demonstrated ability to proactively take on new opportunities and challenges with resourcefulness and enthusiasm.

7.    Demonstrated advanced skills in MS Office and experience in management of information and database systems.

About Swinburne University of Technology

Swinburne's strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research. 

What We Offer You

1.    Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle. 

2.    Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.

3.    Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page

To Apply

Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.  

To review the Position Description and to apply, please scroll down to the bottom of the page. 

If you are viewing this advert from an external site, please click 'apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on  

Applications close Wednesday 15 October.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact  or call

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to (general enquiries will not be answered by phone).

Victoria's Commitment to Action: Improving international student employment outcomes.

As a signatory to Victoria's Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

As a Circle Back Initiative Employer, we commit to responding to every applicant.