Senior Software Engineer

2 days ago


Burleigh Heads, Queensland, Australia CartonCloud Full time $120,000 - $180,000 per year

Description

  • Permanent, remote position based in Australia
  • Be part of a collaborative team solving complex technical challenges that improve platform reliability and deliver meaningful outcomes for our customers.
  • Work hands-on across multiple technologies to resolve issues, improve performance, and deliver high-impact enhancements.

CartonCloud is a SaaS company based in the Gold Coast, Australia. Our Engineering team builds a product that genuinely delights our customers, improving their daily operations in the supply chain and logistics industry throughout Australia, New Zealand and North America.

As we continue expanding internationally, our Customer Impact Squad (CIS) plays a critical role in keeping our customers moving by resolving issues, enhancing their experience, and driving technical optimisations that improve reliability and efficiency. We're looking for a Senior Software Engineer to join this team and help shape how our platform performs at scale.

Our Role

Our CIS team is at the heart of CartonCloud's customer experience, ensuring our platform is reliable, performant, and continually improving. We're evolving beyond reactive support to focus on strengthening system reliability, preventing recurring issues, and driving impactful technical improvements. While solving problems remains an important part of the role, the emphasis is on optimisation, root cause prevention, and delivering scalable solutions that have a real impact.

This role offers variety and ownership, giving you the chance to work across multiple technical areas, from investigating complex issues to enhancing platform performance and delivery processes. You'll also contribute to customer-driven enhancements through our Rapid Application Delivery (RAD) queue.  Our product, originally built with PHP and AWS, is shifting toward a React JS frontend and Java microservices backend, and you'll play a key part in shaping this journey. In this role, every day brings something new, and the improvements you make will directly enhance the platform's reliability, efficiency, and the experience for our customers.

Your responsibilities will include:

  • Investigating and resolving complex technical issues, focusing on root cause analysis, reliability, and long-term prevention.
  • Developing and maintaining the PHP web applications, with contributions to React, Java services, and integrations.
  • Delivering fast, high-impact, customer-driven enhancements through the Rapid Application Delivery (RAD) queue.
  • Collaborating with cross-functional teams to diagnose complex issues and implement effective solutions.
  • Proposing and implementing proactive technical improvements to reduce technical debt, optimising performance, and elevating system quality.

To be successful, we are looking for:

  • Demonstrated experience building and maintaining large-scale commercial PHP applications with strong full-stack skills including React, TypeScript, and Java.
  • Experience with REST APIs; familiarity with AWS and CI/CD pipelines is a plus.
  • Ability to triage and resolve complex customer issues, dive deep into problems, and identify opportunities to improve the user experience.
  • Strong focus on writing high-quality, maintainable code and improving overall system performance and reliability.
  • Ability to take ownership of delivery, work with an agile mindset and collaborate as an integral team member.
  • Exceptional communication skills, with the ability to engage both technical and non-technical stakeholders.

If you're excited by the opportunity to solve complex problems, improve system performance, and make a tangible difference for users, we'd love to hear from you Feel free to apply now, or reach out to our Careers team for more information.

Our Process

To ensure every application is reviewed fairly and quickly, we use AI to assist with early resume and screening interview stages. All decisions are made by our people, and the process quickly transitions to online and in-person interviews focused on genuine connection.

Benefits

We appreciate your time in applying and we are committed to responding to every application received.

We offer a suite of additional benefits to our people including an extensive parental leave policy, support for home office setup, wellness allowance, work from anywhere options and more

We encourage and promote a positive and inclusive workplace, one in which the talent and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work.



  • Burleigh Heads, Queensland, Australia Zeligate Pty Ltd Full time $120,000 - $180,000 per year

    Our client is a comprehensive legal service provider based in Australia, offering a wide range of legal solutions tailored to meet the needs of individuals and businesses. The company specialises in delivering accessible and affordable legal services, ensuring clients receive expert guidance and support. Their offerings include legal advice, document...


  • Burleigh Heads, Queensland, Australia Guerrilla Full time $100,000 - $120,000 per year

    Guerrilla is an integrated agency based at Burleigh Heads on the Gold Coast. We're an independent, award-winning Australian agency. Our team of thinkers, dreamers and doers move ambitious brands forward using deep research, high technology, rare creativity, and trust. We're looking for an experienced, Senior Digital Media Specialist to join our team. This is...


  • Burleigh Heads, Queensland, Australia Smith and Co Group Full time $104,000 - $250,000 per year

    About the roleAt Smith and Co Group, we are seeking an experienced Finance Manager to join our dynamic team in our Burleigh Heads office. In this full-time position, you will be responsible for overseeing the financial operations of our thriving Painting and Rendering Company. As a key member of our leadership team, you will ensure the financial success and...


  • Burleigh Heads, Queensland, Australia Move With Us Full time $80,000 - $120,000 per year

    SUMMARYMove With Usis on a mission to empower women to build stronger minds, bodies and habits along their personal health journey. Through our popular Move With Us App, we have created a movement that has transformed the lives of hundreds of thousands of women worldwide. And we're just getting warmed upWe are seeking a customer-obsessed Customer Experience...


  • Burleigh Heads, Queensland, Australia Rope Access Technicians Full time $110,000 - $130,000 per year

    Operations Manager - Step up and be rewarded Are you keen work for a company who values the importance of family/personal time?Would you love to be part of a talented team that knows how to work hard but have fun along the way?Do you want a fresh challenge to learn, push the boundaries and grow as a person?Keen to go to work each day excited about...

  • Expert / Head Barista

    2 weeks ago


    Burleigh Heads, Australia Quest Coffee Roasters Full time

    We are Quest Coffee Roasters, a long established espresso bar and organic coffee roastery with a loyal community following in Burleigh Heads and the Gold Coast. We sell coffee beans and products in store, online, and wholesale. We are known for our top quality coffee, delicious in house baked cakes and treats, and friendly café service. We have a casual...


  • Burleigh Heads, Australia Quest Coffee Roasters Full time

    We are Quest Coffee Roasters, a long established espresso bar and organic coffee roastery with a loyal community following in Burleigh Heads and the Gold Coast. We sell coffee beans and products in store, online, and wholesale. We are known for our top quality coffee, delicious in house baked cakes and treats, and friendly café service. We have a casual...


  • Tweed Heads, New South Wales, Australia Stockland Full time

    Senior Project Manager, Civil and Infrastructure - Masterplanned Communities The Opportunity We have an opportunity for a Senior Project Manager to join Stockland's Queensland Civil and Infrastructure Project Management team based in Brisbane with exposure across Stockland's Masterplanned Communities portfolio. In this leadership role, you will...


  • Tweed Heads, New South Wales, Australia Stockland Full time $120,000 - $180,000 per year

    The OpportunityWe're excited to offer a leadership opportunity within Stockland's highly regarded Queensland Civil and Infrastructure Project Management team, based in Brisbane. As a Senior Project Manager, you'll play a pivotal role in shaping the future of our Masterplanned Communities portfolio—one that's experiencing significant and sustained growth,...

  • Strata Manager

    3 weeks ago


    Tweed Heads, New South Wales, Australia W3Global Full time

    Company Description Our client has been proudly managing strata titled communities across Far North Queensland and Northern New South Wales since 1992. With a commitment to linking people and property, they have become a trusted name in the region. Our comprehensive management services ensure the efficient and effective operation of strata communities. We...

  • Strata Manager

    3 weeks ago


    Tweed Heads, New South Wales, Australia TCM Strata Full time

    Company DescriptionTCM Strata has been proudly managing strata titled communities across Far North Queensland and Northern New South Wales since 1992. With a commitment to linking people and property, TCM Strata has become a trusted name in the region. Our comprehensive management services ensure the efficient and effective operation of strata communities....


  • Tweed Heads, Australia Beacon Lighting Full time

    **Utilise your sales skills in retail and passion for interior design to light up our customers’ lives** - ** Permanent part time role available at our Tweed Heads store**: - ** Use your creative flair in this unique**sales and design role**: - ** Lots of perks, including performance based profit share incentives**and ongoing training and...


  • Tweed Heads, Australia Beacon Lighting Full time

    **Utilise your sales skills in retail and passion for interior design to light up our customers’ lives** - ** Permanent part time role available at our Burleigh Heads store**: - ** Use your creative flair in this unique**sales and design role**: - ** Lots of perks, including performance based profit share incentives**and ongoing training and...

  • Payroll Officer

    2 weeks ago


    Tweed Heads, Australia Momentum Collective Full time

    **Introduction**: ABOUT US Momentum Collective is a registered charity and not-for-profit community services organisation creating real social change and inclusive opportunities. We have a proud 40 year track record operating in a suite of programs in disability, mental health, homelessness, social and affordable housing, family & domestic violence, child...


  • Tweed Heads, New South Wales, Australia Beacon Lighting Full time $60,000 - $80,000 per year

    Utilise your sales skills in retail and passion for interior design to light up our customers' livesPermanent part time role available at our Tweed Heads storeUse your creative flair in this unique sales and design roleLots of perks, including performance based profit share incentives and ongoing training and developmentTHE ROLEBased at our Tweed Heads...