Sales, Admin

5 days ago

Malaga, Western Australia Pre-Start Gallery Full time $45,000 - $60,000 per year
About Us

We are a dynamic and growing business in the electronic appliances and plumbing industry, supporting builders, developers, and retail clients across WA. Based in Malaga, we operate a busy showroom and warehouse, offering a wide range of products with a strong focus on customer service, technical accuracy, and operational efficiency.

About the Role

We are seeking a proactive and well-rounded Sales, Admin & Warehouse Support Officer to join our team. This is a multi-functional role involving customer service, sales assistance, showroom support, administrative tasks, warehouse stock management, and plan interpretation.

You will be the first point of contact for walk-in customers, pre-start appointments, and retail inquiries — while also supporting backend operations with product data, inventory tracking, admin coordination, and assisting with building plan reviews to ensure accurate product selections and measurements.

Customer & Pre-Start Engagement

  • Greet and assist walk-in customers and builder clients in the showroom
  • Coordinate and attend Pre-Start meetings, helping clients make informed selections
  • Interpret building plans and understand measurements to provide accurate advice and product fitment options
  • Maintain accurate client records and support in preparing Pre-Start documents and quotes
  • Respond to phone, email, and online inquiries professionally and promptly

Sales & Admin Support

  • Prepare sales orders, quotes, invoices, and job sheets
  • Data entry into accounting and POS systems (Xero, Retail Express, etc.)
  • Process purchase orders and supplier invoices
  • Maintain updated product databases, brochures, and display information

Warehouse & Stock Coordination

  • Maintain accurate records of incoming/outgoing stock
  • Assist in stocktakes, barcode entry, and stock location management
  • Coordinate with the delivery team and suppliers for dispatch and goods receipt
  • Organise shelves, labelling, and stock presentation in the showroom
Skills & Experience Required
  • Ability to read and interpret building plans, including understanding of measurements and specifications
  • Prior experience in customer service, admin, or sales coordination
  • Experience in the building, home appliances, or plumbing industry (preferred)
  • Strong communication skills and a client-first attitude
  • Good computer literacy – Excel, Xero, or POS software experience desirable
  • Ability to multitask between sales, admin, and basic stock duties
  • Organised, proactive, and able to work independently
  • Forklift licence or willingness to assist in warehouse tasks is a plus

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