Medical Receptionist/optical Dispenser

5 days ago

Canberra, Australia TAIBO Pty Ltd Full time

Our client is seeking a friendly and outgoing individual to join their team as a part/time casual receptionist/optical assistant.

If you’re a self-motivated individual with exceptional customer service skills and a sense of style, we want to hear from you

**Responsibilities**:

- Meet and greet patients with a smile.
- Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
- Provide professional advice and recommendations on lens options to optimise vision and enhance the overall eyewear experience.
- Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
- Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.

**Qualifications**:

- Previous experience as receptionist or customer service/retail assistant ideal but not essential.
- A commitment to providing exceptional customer service and maintaining a positive and friendly demeanor.
- Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
- Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
- Demonstrates a growth mindset and a willingness to learn and develop new skills.
- Good computer skills including familiarity with Microsoft Word and Excel.

**What’s in it for you?**

Join a growing independent optometry group, which values its team members as much as its customers and encourages everyone to prioritise their health and family and maintain a healthy work/life balance. For those looking for purpose and a role that’s rewarding, you will enjoy helping make a difference in people's lives by improving their vision and overall eye health. And if it’s career progression and a real challenge that you’re after, well, you have come to the right place

**Job Types**: Part-time, Casual, Temp to perm

**Salary**: $30.00 - $35.00 per hour

Expected hours: 16 - 20 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Penalty rates

**Experience**:

- Optical Dispensing: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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