Practice Manager

2 weeks ago

Melbourne, Victoria, Australia Keilor Health Centre Full time $60,000 - $80,000 per year

Practice Manager – Allied Health Clinic

Location: Keilor Victoria

Employment Type: Part time: 2-3 days


We are seeking a Practice Manager with previous experience in medical or allied health practice

About the Role

The Practice Manager will be responsible for the day-to-day operations of the clinic, ensuring smooth workflow, exceptional patient service and support for our practitioners and reception team. This is a front of house role that requires a mature and professional leader with exceptional communication and  organisational skills, dedication, commitment and drive, along with high standards of care.

Key Responsibilities

  • Oversee daily clinic operations, policies, and procedures.
  • High level organisation and administrative skills with strong attention to detail
  • Lead, support, and manage the practitioners and support staff, including onboarding, rostering, training, and performance reviews.
  • Provide operational and administrative support to practitioners, enabling them to focus on patient care.
  • Provide exceptional patient scheduling and efficient billing processes, including private billing, Medicare, TAC, NDIS and WorkSafe
  • Ensure compliance with operational and medicolegal obligations.
  • Manage budgets, reporting, and clinic performance indicators.
  • Manage payroll software, timesheets and leave provisions
  • Handle patient feedback and staff issues in a professional and timely manner.
  • Build positive relationships and networks within the community
  • Enhance referral systems and clinic marketing
  • Ensure timely and accurate communication to clinic stakeholders
  • Previous healthcare experience essential
  • Promote a positive, respectful, productive and supportive workplace culture.

A knowledge of Microsoft, Cliniko and Xero would be an advantage.

Performance incentives are provided to further reward your efforts.

Keilor Health Centre is open from 8am to 7.30pm. Applicants must be available Monday to Friday for a variety of shifts. Opening shifts may begin at 8.30am and closing shifts may conclude at 7.30pm

Please forward a cover letter that addresses your suitability to the role and your CV by pressing the 'apply' link

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