In-Person Peer Support Facilitator

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

• Full-time ongoing opportunity based in Townsville
• $38.65 per hour (SCHADS Level 3B) + Salary Packaging benefits + Leave loading
• Use your lived experience as a Carer to empower and support others

Are you a current or former Carer looking to make a difference? Use your lived experience to support and guide others through their caring journey. Wellways' Carer Gateway In-person Peer Support (IPPS) program offers a unique opportunity to foster real connections, encourage recovery and build strong, supportive communities.

About the role
As a Peer Facilitator, you will lead structured group sessions for Carers, drawing on the CHIME recovery framework (Connectedness, Hope, Identity, Meaning and Empowerment), peer support principles and reflective practice. Your role is to create safe, inclusive spaces where Carers can share, learn and grow together.

You'll be trained to deliver a series of engaging group sessions on topics like:

• Dealing with stress, balancing life and improving sleep
• Building communication skills and confidence
• Navigating systems like the NDIS and My Aged Care
• Reconnecting with personal identity and wellbeing
• Implementing and facilitating specific and targeted programs to Young Carers (up to 25 years old) and/or Carers (+25 years old)

What is Lived Experience? Lived experience offers unique insight, empathy and authenticity that enrich in person connections. It is not about professional or clinical expertise, but rather the personal journey of being a carer and offering support. Peer Facilitators will intentionally draw on their own lived experience to support the learning of others. This includes effectively communicating the challenges and experiences that contributed to their caring journey.

To be successful in this role, you will possess the following

• Lived experience as a young Carer or adult Carer
• Certificate IV or above in a support discipline and/or equivalent Community sector experience
• Evidence of working rights within Australia (birth cert/passport/visa)
• Driving Licence
• National Police Check (12 months old) and Working with Childrens Check
• NDIS Worker Screening Check
• NDIS Worker Orientation Module Certificate – free online course

What we can offer you

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Sylvia Price, via  if you have any additional questions that the position description doesn't cover.

Please click here to download a copy of the position description to see further details relating to this role.

**Please make sure your application includes your Resume and a Cover Letter.**

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

Job Description SummaryAre you a Carer with lived experience who is passionate about supporting others? Join the Carer Gateway In-Person Peer Support (IPPS) program as a Peer Facilitator.Culture

We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close28/09/2025

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