Client Services Manager

2 weeks ago

Brisbane, Queensland, Australia Loan Market Full time $60,000 - $120,000 per year

The Role

We are seeking a motivated and detail-oriented Client Services Manager to support our mortgage broker. This is a hands-on role where you'll play a critical part in ensuring our clients have an outstanding experience from initial application through to settlement.

You'll be working directly with an experienced broker who will take you under his wing, offering valuable mentorship and the opportunity to broaden your exposure across the lending process. This role is designed to be flexible, perfect for someone looking for full-time or part-time hours, and while ideally based in Brisbane, we are open to candidates across the East Coast of Australia.

Why Join Seed Finance?

  • Flexible work options, full-time or part-time, with work-from-home arrangements
  • Competitive salary dependent on experience
  • Mentorship & growth, work closely with an experienced broker and gain broader exposure across lending
  • Location flexibility, while ideally Brisbane-based, we welcome candidates across the East Coast
  • Supportive, boutique environment, be part of a team that values collaboration and client care

Key Responsibilities

  • Manage the end-to-end loan process from application through to settlement
  • Liaise with banks, lenders, and clients to ensure smooth progression of applications
  • Maintain compliance and accurate records in line with industry standards
  • Provide high-quality customer service and communication at every step
  • Support the broker with pipeline management and administrative tasks

What We're Looking For

  • Previous experience in a mortgage brokerage or lending environment (essential)
  • Strong communication skills with a client-first approach
  • High attention to detail and excellent organisational skills
  • Ability to work independently while being part of a close-knit team
  • Flexibility to work from home with reliable systems and structure

About Seed Finance

Seed Finance is a boutique mortgage brokerage passionate about helping clients grow and achieve their financial goals. We pride ourselves on providing exceptional client service, streamlined loan processes, and genuine care for the people we work with. Our business is built on strong client relationships, and we're now looking for the right person to grow with us.

Next Steps

If you're looking to join a brokerage that values people, flexibility, and career growth, we'd love to hear from you. Apply now with your resume and a brief cover letter outlining your experience.

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