Payroll System Support

4 days ago

Melbourne, Victoria, Australia Downer Full time $60,000 - $120,000 per year
Description

We are seeking an experienced Payroll Specialist to provide SAP Payroll System Support that has had direct experience processing end to end SAP payroll. You will be joining a team responsible for delivering high quality, robust, timely and efficient system changes to SAP and Quintiq, ensuring payments to employees are free of system errors. 

Your key focus will be to respond to first line systems support requests to inspect and support SAP system issues and errors. As part of first level support, you will investigate issues raised by the Payroll Operations team, gather business requirements to enable system changes to various business stakeholders related to payroll processing. 

Experience in a similar role or processing end-to-end payroll in SAP Payroll is essential and any knowledge or experience with Quintiq or similar, such as Kronos for payroll time sheet management is desirable. 

Responsibilities: 

  • Able to troubleshoot time critical SAP Time and Payroll issues, offer resolution or workaround for timely completion of payroll processing on pay day. 
  • Provide quality first level support to payroll teams. 
  • Ensure assigned tickets are managed in accordance with SLAs. 
  • Liaise with business stakeholders (Payroll team) to understand and analyse requirements. 
  • Provide clear and concise business requirement documentation to the IT Technical Support team for technical analysis and development. 
  • Provide clear and concise business requirements to the Test Team for test cases, and support testing if required. 
  • Provide an important level of accuracy for system administration, support, and maintenance in SAP and Quintiq payroll systems. 
  • Proactive, focused on continuous improvement initiatives to improve the payroll systems efficiencies. 

Benefits Of Working with Downer

  • Work with an ASX listed company, working with market leaders.
    • Grow your career with us, we are passionate about giving our people opportunities to grow through personal and professional development and continuous learning:
    • Professional development programs
    • Access to professional memberships and industry networks
  • Be part of a team that cares, we foster a work environment built on support that is flexible around our employee's wellbeing needs:
  • Flexible work arrangements
  • Parental leave
  • Employee Assistance Program
  • Programs promoting diversity and inclusion.
    • A range of Corporate Benefits, including: 
    • Discounted services (car hires, hotels, insurance, retail stores, gyms)

Why Downer?

As a trusted name in infrastructure, transport, facilities management, and construction, Downer is committed to delivering projects that create a lasting, positive legacy. We are committed to building a team that reflects the diverse communities we serve, and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience does not align perfectly with this role, we would still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it. 

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