Rostering Officer

Organisation/Entity: NSW Trains

Job category: Projects

Job location:

Albury, NSW, AU, 2640

Job reference number: 101520

Employment type: Permanent Full-Time

Salary range: $ $

You're agile, keen and open to meaningful work and opportunities that come your way.
Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.
In this role, you'll:
In this role, you'll be taking on a full-time permanent role within the day of operations rostering team.

As a rostering officer in a team of 20, you will be part of a team that is responsible for rostering for critical operational employees that help keep the NSW Trains rail network running.

As part of the rostering team, you will have responsibility for ensuring that changes to the roster are made in a timely and accurate manner, and maintaining fortnightly rosters ensuring leave, training, and other ad-hoc requirements are facilitated while balancing operational requirements.

You will also be responsible for organising shift coverage to ensure adequate staffing across a wide range of roles and operational responsibilities.

For more details, please refer to the Role desciption.

About You
You're a self-starter who thrives in fast-paced, high-pressure environments and can confidently manage a high volume of tasks — from handling inbound and outbound calls to navigating complex email communications. Your ability to remain calm, organised, and focused under pressure sets you apart.

A natural collaborator, you bring strong stakeholder engagement skills and can communicate effectively with people at all levels — from frontline rail operations staff to senior leadership. Your communication style is clear, professional, and solution-focused.

Ideally, you bring prior rostering experience, with a working knowledge of the Microster rostering system and a solid grasp of Microsoft Excel. Your attention to detail and ability to adapt quickly will help you succeed in this dynamic and critical role.

Who We Are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

What are you waiting for…? Connect with us. Apply now

Applications close: 11:59 pm Friday 12 September 2025.

For more information about this role, please contact FRANCIS..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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