Business Support Officer

Permanent Fulltime Opportunity available
- Come join one of WA's largest Aged Care organisations.
- Access our salary packaging of up to $18,550 per year and pay less tax

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

**About the role & where you’ll be **working**:
Villa Pelletier is located in Leederville and situated less than 1km from the natural wetlands of Lake Monger, Our 40-bed aged care facility also provides accommodation to people in need for Homes. Our commitment is to enhance the lives of our residents, through exceptional 24/7 care, choice in experience and an atmosphere that exudes warmth and compassion.

We are currently seeking a full time Business Support/ Rostering Officer working (Monday-Friday).

**We'll be asking you to**:

- Supporting all resident admissions and discharges.
- Management of the Facility Reception
- Assisting in RAT tests and other safety protocols.
- Ordering supplies and relevant equipment as requested within budget
- Assisting the Facility Manager and management team with general administration support of the facility and any ad hoc duties
- Maintaining Resident Records
- Coordinating Maintenance requirements for the Facility
- Working alongside and controlling the roster with the Facility Manager to ensure coverage for sick leave, annual leave, scheduling shifts and preparation of the master roster.

**About you**:
You are an excellent Admin Officer with Rostering experience who enjoys interacting with people. You’ll have great customer service skills, an understanding of Microsoft Office suite programs, MYOB and the ability to prioritise and manage your time properly. Most importantly, you really enjoy tackling problems, solving puzzles and helping other people with short notice requests.

With a professional and friendly and bubbly manner, you’re comfortable managing a high call volume. You can also easily juggle multiple priorities and are happy working at a fast pace.

**To be considered for this role, you'll need**
- Previous experience preferred in a similar role (not essential)
- Ability to deal with sensitive issues with tact and discretion
- Experience in front facing administration / reception in a fast-paced dynamic environment
- A friendly phone manner & great interpersonal communication skill.
- The ability to build positive working relationships with colleagues and residents.
- Demonstrated initiative and problem-solving skills.
- Computer proficiency and an understanding of Microsoft Office programs.
- Previous Rostering experience (desirable)

**Working with us**:
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth

**How to Apply**

**Kindly note, if you progress to an interview, we’ll be asking you to provide**:

- National Police Clearance - current within 6 months.
- Immunisation record (Flu & COVID19).
- A completed preemployment health questionnaire.

**Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.**

**For more information on the services, we provide visit: scrosswa.org.au**

**About us**:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
**Listen, Act**, **Do not give up, Work as one.**

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.