Administration Assistant

2 weeks ago

Melbourne, Victoria, Australia Peter MacCallum Cancer Centre Full time $58,442 - $64,610

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
 
YOUR ROLE IN OUR FUTURE
Medical Administration Officer
Permanent Full-Time Role - Parkville (City) Campus.
Classification: HS1 Salary Range ($58, $64, super and salary packaging)

-    This important entry level role works with our friendly healthcare team to help provide front desk and office administration services for the Radiation Therapy department.
-    Being comfortable and capable to work in a busy healthcare environment is essential.
-    Excellent telephone manner and the ability to provide appointment related information to patients and their carers is an important part of the role.
-    Experience using EPIC Electronic Medical Record and Mosaiq is highly desirable but is not essential. Full training is provided.
-    Full time position. 76 hrs per fortnight with 1 RDO per fortnight.
-    Daytime working hours only - no night shift work.
-    Shifts range from: 7.30am – 4.30pm, 8.00am – 5.00pm or 9.00 – 6.00pm as rostered.
-    Occasional Saturday or public holiday shifts may be required.
-    5 weeks Annual leave per annum % loading.
-    Salary Packaging
 
Applicants to this role should provide a covering letter and CV outlining relative key skills and experience to assist us with our assessment. 
 
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.
 
Hiring Manager: Trish Raicevic
Contact Number:
Email:

Applications Close: 11:59PM Sunday 14th September 2025

______________________________________________________________________________________________________

Position Summary

Administration/Clerical position undertaking general administration and clerical work to support Radiation Oncology Services at the Peter MacCallum Cancer Centre at Parkville including office duties, front desk and clinic support.

Enterprise Agreement
Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement Classification or Salary Range

HS1

Immunisation Risk Category
Immunisation Category B Key Relationships

Internal

• Members of the site management team, Radiation Oncologists, Radiation Therapists, Nurses, Physicists, Allied Health and Clerical staff across Peter Mac.

• Senior staff at the Peter Mac Parkville including members of the Radiation Oncology Executive Team.

External

• Patients and Carers

• Referring medical officers

Skills

Essential Requirements

• Previous Medical Clerical experience

• Previous Hospital Front Desk Experience

• Excellent Memory for details

• Ability to communicate with empathy and care.

Desirable Requirements

• Previous experience using Mosaiq & iPM software and the EPIC electronic medical record highly regarded.

• Competency in use of computers and software applications such as Windows

• Competency in medical terminology

• Commitment to excellent client service

• Capable of working independently and in a team

• Able to prioritise work and to work with minimum supervision and guidance

• Responsible and adaptable

• Demonstrated attention to detail, methodical, with well-developed verbal and written communication skills

Key Accountabilities

Key Accountabilites
Demonstrated by / Key Performance Criteria

1. Administration/Clerical

• Attends regular department meetings for clerical staff.

• Efficient clerical services provided within specified time frames.

• All reports, correspondence completed in accurate and timely manner.

• 100% of all reports and general correspondence completed in given time frame.

2. Reception and Appointments

• Efficient clerical services provided to all clients of the service. 

• Good relationships with departments within across Peter MacCallum Cancer Centre are maintained at all times.

• All patients informed of delays in service delivery as appropriate.

• 100% of patient data accurately collected.

• 100% of information available for clinic consultations.

• 100% of patients receive correct appointments, including notification of cancellations.

• 100% of telephone calls answered within four rings.

______________________________________________________________________________________________________

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

  • Peter Mac offer a range of benefits which support our people both personally and professionally.
  • Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
  • We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

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