Business Support Officer

Proud Employer of Choice Evolve Housing is honoured to have won the Western Sydney Awards for Business Excellence (WSABE) 2024 as an Employer of Choice. Join a team committed to purpose, positive culture, and making a difference in our community

What does this AMAZING career journey in Social Housing look like?

Your new career journey starts HERE Say goodbye to mundane workdays and embrace change You will be surrounded and supported by people who are invested in your success People who are committed to positivity and making a difference to the community. This position will see you be guided and mentored by our Senior Leaders and together we will achieve great outcomes.

Reporting to the Senior Manager – Business Support & Facilities, you will be responsible for providing high-level administrative support, responding to incoming communications, coordinating appointments, and assisting with requests from various departments across the organisation.

This is a full-time, office-based role, based at our Parramatta office.

What will your new day look like?

• General reception and office administration duties including answering incoming calls and coordinating appointments;
• Respond to administrative requests from various departments in a timely and effective manner;
• Car fleet administration including logging vehicle use, maintaining records, and coordinating cleaning;
• Maintain the reception area and greet customers with a smile
• Accurate data entry and assist with maintaining electronic and written records, handling incoming mail and preparing outgoing mail;
• Assist with bulk correspondence and mailouts to tenants in regard to rent reviews, rent arrears and other tenancy related matters;
• Maintain adequate stationery and consumables including bathroom and kitchen consumables, and such common areas and amenities are kept clean and maintained;
• Assist, as required, with the organisation of meetings/events including setting up/packing up, food preparation, etc.
• Provide exceptional customer service to internal and external stakeholders;

Is this you? Passion, drive, enthusiasm? Then we NEED you

• Do you believe in everybody's "right" to have a place to call home?
• Are you flexible, adaptable, and responsive to changing business and departmental needs?
• Do you bring initiative and a proactive mindset?
• Demonstrate curiosity and a drive to improve processes?
• Are you energised and motivated by building relationships?
• Do you pride yourself on impeccable attention to detail?
• Do you relish accountability?
• Do you want to be part of a fun, supportive, and purpose-driven culture?
• Are passionate about providing the best possible customer service experience you can?

Then come on this adventure with us

What does Evolve Housing do? Why are we an amazing workplace?

Evolve Housing Limited is one of Australia's leading not-for-profit Community Housing Providers (CHPs), focusing on providing social and affordable housing. We provide innovative housing services and solutions to those in need and develop partnerships that provide positive social outcomes for individuals and their communities.

Evolve Housing has over 25 years' experience in property and tenancy management and a reputation for social excellence. With a current portfolio of over 4,000 social and affordable properties housing over 10,000 people, we offer the opportunity to work for a dynamic and rapidly growing organisation.

Some important things you will need to begin this journey

• Experience in a business/support or administration officer role
• Great administration skills and attention to detail
• Enjoy collaborating within a team and liaising effectively with other departments to support broader business needs
• Strong communication skills and a positive and enthusiastic attitude
• Commitment to delivering an excellent customer service experience
• Strong computer literacy in Microsoft Office, Word and Excel
• Are a self-starter who is organised and able to prioritise
• Are flexible, adaptable, and responsive to changing business and departmental needs
• Show initiative and a forward-thinking approach to problem-solving
• Possess a current Driver's License
• Awareness of the social and community housing sector services and principles (desirable)
• Work experience in social, community or housing services sector (desirable)
• Willingness to obtain a National Criminal Record Check
• Willingness to obtain a NDIS check.

What benefits will you receive?

Proud Employer of Choice Evolve Housing is honoured to have won the WSABE 2024 as an Employer of Choice.

You will be part of a culture with true purpose, where we care about helping our clients and our community drive.

Do you want a career that takes you places?

You will be paid a generous salary where NFP salary sacrifice can increase your take home net pay by approximately $10K through salary packaging benefits.

You will be guaranteed flexibility with a 35 hour week.

You will secure a career that takes you places through ongoing career development.

What happens next?

To apply, submit your resume and a covering letter addressing all selection criteria.

Evolve Housing encourages Aboriginal and Torres Strait Islander applicants to apply.

Evolve Housing welcomes applicants from Culturally & Linguistically Diverse backgrounds.

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