Concierge

6 hours ago

Melbourne, Australia CBRE Full time

**Concierge**

**Job ID**
- 196584**Posted**
- 05-Dec-2024**Service line**
- Advisory Segment**Role type**
- Full-time**Areas of Interest**

Customer Service, Property Management

**Location(s)**

Melbourne - Victoria - Australia

**Be the face and heart of a prominent commercial precinct in Southbank**

**Deliver a dynamic guest experience for tenants and visitors**

**Melbourne | Land of the Wurundjeri people
- We are currently seeking an experienced Concierge to join our high performing team based at Southbank. As a passionate ‘people-person’, you will act as the heart of the workplace providing personalised services to tenants and visitors alike, and administrative support to foster a sense of community. You will be empowered to deliver best-in-class Concierge services, establishing the lobby as a warm, welcoming and vibrant destination.

**Here’s a snapshot of your day;
- Conduct a variety of front-of-house activities including greeting everyone in a warm and welcoming manner, visitor registration, answering and directing calls, assisting with transportation, advising on local attractions and other service-based or administrative tasks as assigned.
- An extension of the facilities management team by responding to Tenant Service Requests, requesting building and housekeeping services as needed and periodically inspects common areas and amenities to ensure good operating condition.
- Coordination of customer experience initiatives and events, booking amenities, retail support and promotions.
- Provide online content for the Host building app regarding retailer and neighbouring news, deals and events.

**Here are strengths you’ll possess and the background you’ll need to be successful;
- Ideally possess previous Front Desk, Concierge, customer service or other hospitality experience
- Excellent interpersonal skills with the ability to form genuine rapport and meaningful relationships
- Superior problem solving and customer service skills with a passion for delivering an outstanding user experience
- Highly adaptable and flexible with the ability to work independently

**So, what's in it for you?
- No weekend work, consistent Monday-Friday office hours
- Ongoing professional development to support you and explore your learning potential and career goals
- A range of discounted corporate and wellness benefits including, personalised wellbeing programs, counselling and mental health support, discounted health insurance and flexible leave
- You’ll form an integral part of an enormously successful team who outperform in the market year on year

**Can we inspire you to join us?
- At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
- We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
- We are striving to remove barriers. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
- We welcome and encourage First Nations People to apply.
- Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
- We look forward to hearing from you

  • Concierge - Casual

    2 weeks ago

    Melbourne, Victoria, Australia Unity Building Management and Concierge Full time $45,000 - $60,000 per year

    About Unity Building Management and ConciergeSpecialising in Melbourne's residential sector, UBMC is a subsidiary of Ironfish Real Estate Melbourne and takes pride in offering Building Management services that are tailored based on the management needs of its clients. Our constant focus on high customer service standards has helped us build credibility which...

  • Concierge

    2 weeks ago

    West Melbourne, Australia Titanium Management Full time

    **Join Our Team - Concierge** We are a Facilities Management company hiring friendly, reliable Concierges to be the first point of contact for residents and visitors. **About the Role** - Provide exceptional customer service and assist with building amenities - Work independently and follow procedures with attention to detail - Shifts: Monday to Saturday,...

  • Concierge

    4 days ago

    Melbourne, Australia Essential Appointments Full time

    Melbourne CBD - Genesis Motors - Temporary role - various shifts available Mon to Sun - Competitive rates - up to $49ph - Melbourne CBD - Genesis Motors - Temporary role - various shifts available Mon to Sun - Competitive rates - up to $49ph **About the Company** Unbound by legacy, our Client **Genesis Motors** is carving out a new way forward in the next...

  • Concierge

    1 week ago

    Melbourne, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...

  • Concierge Coordinator

    2 days ago

    Melbourne, Australia Park Hyatt Melbourne Full time

    Summary **About Park Hyatt Melbourne** Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. **About the Role** As the Concierge...

  • Concierge

    2 weeks ago

    East Melbourne, Australia Luxury Apartment Building Full time

    **Immediate start - Casual Concierge - Luxury Apt Building** Private Advertiser East Melbourne, Melbourne VIC Front Office & Guest Services (Hospitality & Tourism) Casual **About us** One of Australia's premium apartment buildings in **East Melbourne **is operated and maintains 5 star hotel type services to meet the needs and expectations of Owners,...

  • Concierge

    2 weeks ago

    Melbourne, Victoria, Australia Langham Hotel Melbourne Full time $60,000 - $90,000 per year

    Concierge | The Langham, Melbourne Excellence in every detail. Service beyond expectation.About The Langham, Melbourne As Melbourne's premier five-star hotel, The Langham embodies a legacy of refined elegance, gracious hospitality, and unwavering commitment to delivering an exceptional guest experience. Renowned for its timeless sophistication and...

  • Concierge

    2 weeks ago

    Melbourne, Australia Park Hyatt Melbourne Full time

    Summary **About Park Hyatt Melbourne** Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. **About the Role** As the...

  • Concierge - Night

    2 weeks ago

    Melbourne, Australia MICM Real Estate Full time

    Night shift (11pm - 7am or 10pm - 6am) 7 day rotating roster - Work in a luxurious apartment complex! - Friendly, supportive and connected team and management! Are you passionate about delivering exceptional customer service? Do you have a warm smile, strong people skills, and a professional attitude? MICM is looking for friendly, reliable and...

  • Lead Concierge

    2 weeks ago

    Melbourne, Australia Hyatt Centric Melbourne Full time

    Summary - New Hyatt brand into Australia - Permanent Full Time Position - Leading Global Hotel Brand - Competitive Salary & benefits - Learning, Development & Career advancement opportunities **About us at Hyatt Centric Melbourne**: Hyatt Centric Melbourne will be positioned as a cosmopolitan hotel in a central city location, where stories of exploration...