Concierge

4 days ago

East Melbourne, Australia Luxury Apartment Building Full time

**Immediate start - Casual Concierge - Luxury Apt Building**

Private Advertiser

East Melbourne, Melbourne VIC

Front Office & Guest Services (Hospitality & Tourism)

Casual

**About us**

One of Australia's premium apartment buildings in **East Melbourne **is operated and maintains 5 star hotel type services to meet the needs and expectations of Owners, Residents and Visitors. There is a major building upgrade and renovation program underway that will continue to elevate the buildings reputation in the real estate market as a premium facility that is an extremely desirable address.

Because we are a renowned as an **above award** paying employer we are looking for an exceptional ‘people person’ to join the Concierge team, which operates on a 24/7 basis. Customer focused superstars need only apply

Meet great people, work in a boutique environment where you get to know clients as people rather than a number. With less than 90 apartments this building represent the finest of inner city living in a relaxed, professional environment.

**Qualifications & experience**
- 12 months minimum in exclusive client facing role
- Great communication skills mandatory, as is the ability to anticipate opportunities to surprise and delight
- Exemplary multi tasking and working under pressure without becoming flustered is a must
- Must value clients privacy in and out of work

and

2. Please articulate with examples when you have been faced by a difficult challenge at work (could be difficult clients, problematic suppliers causing issues etc) and how you overcame these difficulties.

**Tasks & responsibilities**

Meet & Greet Residents and Visitors

Handle all requests promptly & efficiently

Coordinate contractor services & maintenance requests

Protection of building access & resident privacy

Log any incidents

Contractor Management Fire Services

Warden & Chief Fire Warden responsibilities

Appreciation and understanding of the importance of building security

**Benefits**
- Great team environment
- Meet exceptional people and be valued in what you do
- Well above award rates
- car parking included

**Job Type**: Casual

Pay: $29.89 - $37.05 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Annual bonus
- Bonus
- Overtime pay
- Penalty rates

**Experience**:

- Concierge: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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