Process Improvement Expert

3 days ago

Melbourne, Australia FleetPartners Full time

**Who we are**:
FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

We have a strong company culture that values our people and are proud to present you with this opportunity to join our team. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 84,000 vehicles currently under management.

**Our Promise**

FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**The Role**:
Key Responsibilities:
Process Improvement:

- Lead process improvement projects using Lean and Six Sigma methodologies (DMAIC, Kaizen, Value Stream Mapping, etc.) to identify inefficiencies, reduce costs, and improve service delivery.
- Analyze current workflows, systems, and processes to find gaps and recommend data-driven solutions.
- Implement best practices and tools to improve key performance indicators (KPIs) across operations, customer service, and fleet management.
- Hold ownership for the business process repository “The Garage” and ensure processes are published for visibility with the right sign offs in place

Data-Driven Decision Making:

- Collect and analyse data for the Operations function as a whole and drive the Operations Performance Tracker with the business
- Collect and analyze performance data to drive improvements and identify trends.
- Use statistical tools and Lean tools to measure process performance and develop strategies for improvement.

Cross-Functional Collaboration:

- Collaborate with departments to align efficiency improvement initiatives with overall business objectives.
- Train and mentor employees on Lean and Six Sigma principles, creating a culture of continuous improvement across all levels of the organization.
- In conjunction with the Head of Operational Excellence, develop and deliver continuous improvement training to the organisation

**We’re looking for someone who is**:
You’re proactive, adaptable and passionate about continuous improvement, with strong leadership skills and a can-do attitude to drive operational excellence. You will hold the following qualifications and expereince:

- 3-5 years of experience in Lean or Six Sigma roles, financial services industries experience is preferred.
- Proven track record of leading AND implementing successful process improvement projects.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization.
- Bachelor's degree in Business, Operations Management, Engineering, or a related field.
- Lean Six Sigma Green Belt or Black Belt certification (preferred).

**Next Steps**

**Awards**
- Top 101 Australian Workplaces for Women 2024_
- Certified carbon neutral fleet organisation_
- WGEA Employer of Choice for Gender Equality_
- Work180 Endorsed Employer for Women_
- Supply Nation member_

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