Guest Experience Officer

7 days ago


Emu Plains, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Park**

Located at the foot of the Blue Mountains and 2km from Penrith, Ingenia Holidays Nepean River offers accommodation to suit families, couples, and sporting enthusiasts.

This great holiday spot backs onto the picturesque Nepean River, making it one of our most scenic holiday parks in NSW. The park features a choice of accommodation, including cabins and powered campsites. All accommodation is located centrally within the park, providing guests with easy access to amenities.

**About the Role**
We are currently seeking a professional and friendly Guest Experience Officer to support our front desk and ensure a welcoming experiencing for our guests. **This is a casual position, approximately 30 hours per week with more hours during peak season.**

**Responsibilities**
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems

**You bring**
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker

**Culture and Benefits



  • Emu Plains, Australia Ingenia Communities Full time

    Apply - Share Job description Posted Monday, 22 September 2025, 9:00 am - We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the...


  • Emu Plains NSW, Australia INGENIA COMMUNITIES Full time $50,000 - $70,000 per year

    ApplyShareJob descriptionPosted Monday, 22 September 2025, 9:00 amWe are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern...


  • Browns Plains, Queensland, Australia Vicinity Centres Full time $60,000 - $100,000 per year

    We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development...


  • Browns Plains, Queensland, Australia Vicinity Centres Full time $45,000 - $65,000 per year

    We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development...

  • Office Assistant

    3 days ago


    Emu Plains, Australia MatTek Full time

    Maintaining files both digital and printed Database management and updating Assist with incoming customer enquiries and document Analysing data and cleansing data Assisting internal and external colleagues Co Ordinate brochures and sales literature following a plan Answering phone calls and redirecting as required **Job Types**: Full-time,...


  • Emu Plains, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Purchasing Officer

    1 week ago


    Emu Plains, Australia BlueScope Full time

    **Job Description** Job Description** BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re...

  • Wellness Officer

    2 weeks ago


    Emu Plains, Australia Uniting Full time

    Up to $30.86 p/h+ super, penalties, tax benefits - Located in Emu Plains - Permanent part-time ***What you’ll be doing in this role** Our Wellness Officers go beyond basic assistance with hospitality activities, to work collaboratively with clients and their families to provide opportunities for social connection and build community. **Roster**: 65hrs...


  • Emu Plains, Australia NSW Department of Communities and Justice Full time

    Division: Corrective Services NSW- Location: Emu Plains, NSW, AU, 2750 Windsor, NSW, AU, 2756 Silverwater, NSW, AU, 2128- Req ID: 71001- **Casual Correctional Officer**: - **Looking for a role with a better work life balance and where full training is provided?** Making a career change doesn’t mean you have to start over. Join an organisation with a rich...


  • Emu Plains, Australia NSW Department of Communities and Justice Full time

    Division: Corrective Services NSW - Location: Emu Plains, NSW, AU, 2750 - Req ID: 74175 **Alcohol and other Drugs (AOD) Testing Officer** **Location**: Emu Plains NSW **Position**: 1x Temporary Opportunity - 12-months **Salary**: Grade 3/4 - $82,193.00pa - $90,001.00pa plus superannuation + leave loading **Your Role** The Alcohol and other Drugs (AOD)...