Assistant Project Support Officer

5 days ago

Sydney, Australia NSW Department of Customer Service Full time

**Assistant Project Support Officer**

**Clerk Grade: 3/4, base salary starting at $84,659 - $92,701 plus superannuation**
**Employment Type: 12-month fixed term/temporary opportunity, full-time**
**Office Location: Sydney - McKell building with flexible working supported**

An exciting temporary opportunity has become available for an Assistant Project Support Officer at the NSW Telco Authority. This role sits within the Reporting, Tools & Insights team within the Strategy, Commercial and Risk Division.

The Reporting, Tools and Insights team is responsible for enabling reporting for our executive audience by transforming organisational data into actionable insights to enhance operational efficiency and decision making. The primary purpose of the Assistant Project Support Officer role is to undertake a range of coordination, analysis and administrative activities to support the daily operations of the team.

**Your day-to-day**:

- Act as a first point of contact to provide advice and assistance on data, reports and solutions (previously built by the team) from a BAU perspective.
- Support the team’s effort on delivering and maintaining enterprise reporting initiatives including the corporate dashboard and its supporting report suite.
- Liaise with a wide range of stakeholders to gather requirements and feedback, providing practical solutions to everyday business problems.
- Analyse and transform business data to enable reporting outcomes.

**To be successful in this role you will demonstrate**:

- Demonstrated experience working with PowerBI is essential.
- The ability to plan and prioritise administrative support activities ensuring attention to detail and management of competing deadlines essential.
- Previous experience working in a delivery environment is desirable.
- A passion on building and maintaining dashboards or reports that speaks to your audience. Cleaning, transforming and modelling tables of data across the organisation into actionable insights for various audiences.
- As an enabler of change, you are keen to establish, build and maintain collaborative working relationships with key stakeholders through effective communication.
- An interest in the development of your fundamental skillset in reporting and delivery to support your future career progression within the organisation.

**To Apply**:
Salary Grade 3/4, with the base salary for this role starting at $84659 base plus superannuation

**Closing Date: Tuesday, 15th July 2025 at 9:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**:
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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