Head of Analytics and Insights

**High impact role with broad leadership mandate**
**Flexible, hybrid working environment**
**Clear career pathway and growth trajectory
**About WooliesX:
WooliesX is part of the Woolworths Group. We’re an innovation business that brings together the brightest minds in e-commerce, technology, media and data to transform the way people live and shop. We’re here to create better everyday experiences for our customers. In the big picture, and the fine detail. In moments big and small.

With an industry leading technology team, backed by analytics, we’re resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an awesome experience for our customers - no matter whether they choose to shop in-store, or online. We are currently expanding our agile capability across the whole of WooliesX.

**About the Role:
The key focuses for the role are to bring a singular focus and visibility to our customers from Digital experience, commercial, and operational lenses. We are seeking to drive deeper insights and build chapter capability with a common way of working, reducing duplication, minimising complexity, and focusing on growing and developing our phenomenal team members to enable their meaningful career pathways.

**On any day, you could be doing any or all of the following**:

- Ensuring information and insights are accurate and accessible to all relevant team members at the right time, in the right format employing state of the art tools, and platforms.
- Promoting the use of data, analytics and insights as means to solve customer, team and business problems.
- Establishing and driving Analytics chapter growth plans, cross-skilling approach, chapter cadences (e.g. showcases, knowledge share sessions) and building effective ways of working (accountable and transparent).
- Creating the end-to-end analytics strategy, roadmap, and priorities that will deliver an insights focused cultural and capability shift in WooliesX.
- Partnering with business stakeholders to ensure strong engagement and understanding of key strategic priorities.
- Establishing standards and best practices including digital and customer performance frameworks, operational performance diagnostic methodologies, fulfilment network strategies, test & learn frameworks, establish and drive commercial assessment framework, and large scale investment decision support.
- Prioritising work and allocating resources in line with strategic priorities of WooliesX.
- Supporting and innovating the provision of timely, accurate and actionable business performance insights including self-service reporting capability.

**Requirements:
- Tertiary qualification in a related discipline. Postgraduate qualifications like an MBA are desirable.
- Advanced analytics experience, across multiple industries and ideally some exposure to retail, and evidence of having grown, developed and transformed analytics capability in a large organisation.
- Track record in senior leadership roles responsible for delivering strategic business outcomes and leading innovation within analytics to drive business value.
- Outstanding influencing and business partnering skills including the ability to seamlessly navigate diverse stakeholder environments across digital, marketing, merchandising, operations and strategy.
- Passion for delivering value through everything from basic reporting to advanced analytics.
- First-class analytical intellect and fit with our warm, friendly and down-to-earth culture.
- Strong people leader with a passion for enabling and developing team and establishing an environment conducive to personal and professional growth.
- Extensive knowledge across analytics tools and platforms (Google analytics, Adobe, Google Cloud Platform etc).

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Find yourself in a job that found you If this role is not quite right but you are interested in a career at Wo