Rto Administration and Student Support Officer

1 week ago

Shailer Park, Australia Australian Institute of Early Childhood Studies Full time

**About Us**

**The Australian Institute of Early Childhood Studies** is a privately owned and operated Registered Training Organisation based in Shailer Park, Brisbane and the first online college for Early Childhood Studies in Australia. AIECS specialises in Children's Services, Training & Assessment, Professional Development, STEM Workshops and Specialised Training.

**About you**

Crucial to your success in this role will be your adaptability and positive, friendly demeanour.

Naturally, you will have strong attention to detail, be thorough and accurate combined with excellent interpersonal skills and the ability to prioritise tasks and work independently.

**Experience Requirements**
- A commitment to continuing professional and personal development
- Willingness to acquire new skills in relation to the position
- Time management skills
- Ability to work semi-autonomously
- Knowledge of the Children’s Services industry (desirable)
- Strong written & oral communication skills together with a strong customer service focus

**Responsibilities Include**
- Providing industry and/or organisational specific advice and information to potential clients and students in relation to various qualifications and training the college offers.
- Communicating promptly to student queries and potential enrolments of the AIECS, ensuring a high level of customer service
- Maintain student database software, including Business Administration and LMS.
- Organise, coordinate and monitor workshop payments, attendance, evaluations, platters and certificates for participants.
- Assist with moderating and keeping the College website current.
- Please note that only successful applicants will be contacted and that once the position is filled it will close._

**Job Types**: Permanent, Full-time

**Salary**: $20.00 - $29.99 per hour

**Benefits**:

- Employee discount
- Profit sharing

Schedule:

- 8 hour shift
- Day shift

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