Key Account Manager

2 weeks ago

Melbourne, Australia Camp Australia Full time

At **Camp Australia**, we do more than provide before and after school care, we help children flourish, empower communities, and become trusted partners to schools across the country.

We’re on the hunt for a passionate **Key Account Manager** to join our high-performing team and strengthen our partnerships with schools across **East Victoria**. If you love building genuine connections, making a real impact, and driving meaningful results, we want to hear from you.

**What You’ll Be Doing**

As the face of Camp Australia to our partner schools, you’ll:

- Build and nurture long-term, trust-based relationships with school leaders.
- Act as a strategic advisor and problem-solver, delivering tailored solutions that meet each school’s unique needs.
- Drive contract renewals, ensure high satisfaction levels, and identify opportunities for growth.
- Lead vibrant community events that bring schools, families, and children together.
- Collaborate with our Service Delivery, Sales, and Finance teams to ensure seamless support and exceptional service.
- Keep a close eye on account performance and financial metrics to maximise retention and impact.

**Who You Are**

You’re a natural relationship-builder who loves making a difference. You bring:

- 3-5 years of experience in B2B account management or a similar client-facing role (experience in education or childcare a big plus)
- A strong track record of stakeholder management and customer retention.
- Excellent communication skills - confident, clear, and always professional.
- Strong commercial acumen and comfort with financial metrics.
- Familiarity with CRM tools and Microsoft Office Suite.
- A passion for delivering high-quality service and being part of something bigger.

**Why You'll Love Working With Us**
- Competitive salary + performance incentives
- Travel allowance to support your time out in the field
- Flexible, hybrid working options to suit your lifestyle
- Wellbeing days, plus your birthday off - because balance matters
- The chance to truly impact schools, families, and children across local communities

**Ready to Join a Purpose-Led Organisation?**

**and help us shape the future of outside school hours care.

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