Transition Specialist

6 hours ago

Alexandria, Australia United for Care Full time

Competitive salary
- Based in Alexandria

**Our Purpose**

At Vertika, we reimagine the ease and comfort of everyday urban living through the next generation of smart homes—our Vertical Villages. We provide Specialist Disability Accommodation (SDA), offering ongoing support through our SIL partners and access to a vibrant community.

**The Position**

We are seeking a highly motivated and skilled Transition Specialist to join our team. This is a key role in supporting participants to transition into SDA, working closely with NDIS participants, their families and support coordinators. Reporting to the General Manager, Vertika, your key responsibilities will be:

- Conduct thorough assessments of participant needs and develop transition plans, in partnership with NDIS participants, their families, and support coordinator
- Ensuring all SDA and associated funding is identified and plans are uplifted wherever possible
- Work closely with the NDIS, service providers and support coordinators to ensure a smooth and seamless transition into SDA
- Provide education and information to NDIS participants and their families about SDA options and the benefits of transitioning to SDA
- Provide ongoing support to NDIS participants and their families during and after the transition process, ensuring that any issues or concerns are addressed in a timely and effective manner
- Assist with data collection and maintenance of participant SDA related contracts, agreements and leases.
- Oversight of accommodation occupancy/vacancy tracking and reporting.

**About You**

You will have a strong understanding of the NDIS and SDA market, exceptional communication and interpersonal skills, and a deep passion to improving the life of people with a disability.

Your skills and experience will include:

- Minimum 3 years experience dealing with either tenancy management, vacancy management or property management.
- In-depth knowledge of the Specialist Disability Accommodation framework, NDIS, and associated regulations in how it operates, the people it benefits.
- An understanding of SDA contributions and association funds.
- Exposure to property operations
- Strong relationship-building skills and customer service mindset to effectively engage influence stakeholders
- Exceptional communication and presentation skills, both written and verbal.

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