Business Process Specialist

**About Ampol**:
As one of Australia’s lead mobility enablers, the development of electric vehicles and other non-traditional transport fuels present an opportunity for Ampol to decarbonise the transport market and leverage our existing position into clean charging infrastructure.

Energy Transition and Decarbonisation is one of Ampol’s four strategic pillars, a key priority area that will help ensure we deliver on our purpose to ‘power better journeys today and tomorrow’.

We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180

**About the role**:
The objective of the Future Energy Business Process Office is to support efficiencies within our energy offering to ensure we continue to meet the ongoing needs of the Ampol business and our customers.

The focus of the Business Process Specialist is to work with cross functional stakeholders to define, document, and improve sustainable processes associated with Future Energy products and services to ensure operational efficiency, product quality, service offering, and profitability meets business goals.

You will be reporting to the Business Process Build Lead and collaborating with stakeholders across the broader Future Energy team to ensure business processes are fit for purpose, easily executable, and technology enhanced.

**Key responsibilities**:

- Identify and document 'as is' and 'to be' processes, systems, and data, supporting process improvement in a new business unit
- Drive the development of process capability (skills, knowledge, governance, and behaviours) within the Future Energy group
- Promote continuous process improvement as best practice and seek out new ways to improve ways of working
- Delivery of a structured approach to process development and optimisation
- Actively identify the key interactions between people, processes, and technology to deliver optimised, fit-for-purpose business processes
- Actively source and maintain knowledge of external market perspective to add value

The position can be located in either Brisbane, Sydney or Melbourne.

As we grow, this role may also grow, and reasonable changes may need to be made in accordance with the needs of the business.

**About you**:
You will have previous experience in defining, documenting, and improving business processes.

You demonstrate a nimble and proactive mindset and the ability to engage and collaborate with stakeholders both internal and external to Ampol Future Energy to achieve the strategic goals of the organisation.

You will be tertiary qualified in business, IT or engineering.

Your ability to guide third parties through the identification of business requirements through to ongoing improvement of processes will be well positioned and your working style exhibits a dynamic edge and flexibility to adapt available resources.

**Key skills and experience**:

- Demonstrated experience in a business process analysis role, preferably in the energy industry
- Ability to define and document business requirements in a new business unit
- Experience with business process methodologies, preferably BPM
- Knowledge of and experience with continuous improvement methodologies, preferably SixSigma
- Ability to manage priorities and collaborate cross functionally to implement change
- Strong influencing skills, ability to navigate ambiguity using problem solving techniques
- Excellent presentation, oral/written communication skills including the capacity to relate and listen effectively to senior executives and key stakeholders

To be successful in the Business Process team you will demonstrate an agile mindset, you will be able to thrive when faced with ambiguity and aspire to greater challenges within your role.

**Our benefits**:

- **Our total remuneration is competitive**. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
- **We are flexible**. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- **We value recognition.** We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- **Career development** and learning opportunities including LinkedIn Learning and other tailored training solutions
- **Paid Parental Leave** - up to 12 weeks paid Parental leave, and up to a year off (unpaid)
- **BabyCare Package** - financial and flexible support for parents transitioning back to work
- **Need some wheels**? Novated Lease options are available
- Invest in your future with the **Employee Share Scheme**:

- **Care for your Community.** Spend one paid day a year volunteering with one of our Ampol Found