UX Designer

2 weeks ago

Sydney, Australia Ticketek Entertainment Group Full time

**About Ticketek Entertainment Group**

Ticketek Entertainment Group is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, we make life better live

Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners.

**About The Role**

We’re looking for a user-centred **UX Designer** to lead the experience design across our suite of B2B platforms - including self-service portals, reporting dashboards, and operational tools used by venues, promoters, and internal teams. This role is critical in ensuring our enterprise clients, venue partners, promoters, and internal operational teams have intuitive, efficient, and frictionless digital tools.

You’ll be part of a growing **Digital Experience** team focused on designing intuitive, efficient, and scalable experiences for high-impact, data-rich environments. You’ll work closely with Product, Engineering, and Analytics to simplify complexity and ensure our enterprise users can access the right tools, insights, and workflows when they need them.

**Requirements**:
**What does a day in the life look like?**
- Designing user journeys, wireframes, and prototypes for B2B tools and dashboards
- Collaborating with stakeholders to understand user needs and pain points
- Driving UX strategy for self-service and reporting platforms
- Working with developers and analysts to ensure feasibility and implementation

**About You**
- 3+ years of UX experience, ideally in B2B or enterprise SaaS tools
- Comfortable designing for data-heavy platforms, dashboards, and workflows
- Strong in interaction design, information architecture, and stakeholder engagement
- Confident using Figma or equivalent tools
- Bonus: Experience in ticketing, events, or reporting platforms

**Benefits**

**Here’s a taste of what Ticketek offers**:

- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team

**Equal opportunities**

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

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