Manager Financial Crimes

**Manager Financial Crimes**
**(**
**Job Number**:
**230000A6**
**)**

**Description**

**About the role**

RACQ is as much a part of QLD as our people. Together we exist to make life better for each other, our members, and every Queenslander, through finding better and smarter ways of doing things. We’re big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

At RACQ Bank we believe the effective monitoring of risk and compliance enables greater protection to our members. The protection of our members, our people, and our future is paramount, especially when dealing with Financial Crime. We have a brand-new role available within our Bank Resilience team for a Manager of our Financial Crimes team. This is a role that is responsible for the strategic delivery, implementation, and maintenance of RACQ Banks’ Financial Crimes Team. Leading a small team of fraud professionals, you will provide strong leadership to come together to deliver programs, educate and promote fraud awareness. As Manager Financial crimes your key duties will be to:

- Provide strong management and leadership to support to achieve operational performance goals and objectives
- To manage and facilitate the development and delivery of programs to satisfy the business requirements of RACQ
- To actively promote and undertake activities for continuous improvement and refinement of business processes, efficiencies, procedures and guidelines
- Deliver risk-based financial crime activities for risk management, controls testing and monitoring which provides assurance over the business risk
- Understand Industry wide Financial Crimes environment, and an ability to determine emerging trends and adapt accordingly
- Develop and deliver initiatives to educate both RACQ employees and members on how to protect themselves and others from falling victim of fraud and scams
- Work in close collaboration with both Bank Risk 1st and 2nd line teams and other group risk functions.

**About you**
- At least five years’ relevant experience within financial services industry
- Demonstrated leadership skills, with proven experience managing and working in cross-functional teams
- Thorough understanding of risk management, audit or compliance within a financial services environment including an understanding of compliance issues pertaining to relevant legislation such as the NPP, ePayments Code, AML/CTF act etc.
- Demonstrated operational effectiveness as well as excellent analytical, organisation and prioritisation skills
- Well-developed communication skills to develop and maintain positive relationships with stakeholders, including executive levels.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction of home solar and batteries, Green Home Loans, Green Personal Loans and Green Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga
- Invest in your development with in-house development programs and online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Eight Mile