Change Manager

**Change Manager**
**(**
**Job Number**:
**2300015N**
**)**

**Description**

Join RACQ’s established, high-performing Change Management team. Our purpose is to predict, plan, and support successful delivery of the people side of change across RACQ’s transformation programs and projects.
- Lead change management activities aimed at enhancing business performance with mínimal disruption to BAU operations and the Member experience.
- Build project change impact understanding and change management capability across RACQ through development of materials to support and coach stakeholders.
- Identify opportunities for continuous improvement within the Change team and take the lead on relevant improvement initiatives.
- Assess the readiness of individuals and teams for change and provide support during go-live and hypercare activities to ensure a smooth transition for everyone involved.
- Proactively identify, register, and plan for any anticipated resistance or other change and people-related risks Implement effective control and mitigation strategies to address these risks.

**About you**
- Comprehensive knowledge of different change management theories, approaches, tools, and best practices.
- Extensive change management experience working on complex, large scale projects and programs.
- Outstanding abilities in both verbal and written communication.
- Established proficiency in problem-solving, strategic thinking, influencing, and negotiation.
- Demonstrated expertise in guiding, influencing, and coaching senior executives and business leaders through diverse change scenarios.
- Exceptional skills in stakeholder management, relationship building, and fostering rapport.

**Why join RACQ?**
- It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:

- Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance, and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, flu vaccinations, free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 100,000+ online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Edward Street/Eight Mile Plains