Aps4 Data/reporting Analyst Mel: Services Australia

**Job Information**:
Industry
- Government & Public Sector

City
- Melbourne

Province
- Victoria

Country
- Australia

Postal Code
- 3000

Number of Positions
- 1

**About Services Australia**
***
We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.

**Aurora offers**:

- 18-month employment contract with a competitive salary
- Learning and development - including on-the-job and formal training/qualification
- Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider
- A dedicated agency relationship manager.

**About the role**

1 x APS4 Data/Reporting Analyst

**About the team - Digital Medicare Enrolments project**
***
The Compliance Intervention Data Analytics (CIDA) Section provides data services and reporting to support the undertaking of compliance interventions to improve the accuracy of government outlays.

CIDA’s role involves data extraction, analysis, reporting and visualisations to inform the management of compliance activities.

**Tenure**
The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.

**Location of role**

This role is located in Box Hill, Melbourne, VIC.

**What you will do**
***
Data Analyst professionals analyse datasets with a variety of tools to research and solve organisational issues and identify trends and insights to support organisational outcomes.

Data Analysts analyse datasets with a variety of tools to research and solve organisational issues and identify trends and insights in support of organisational outcomes.

Data Analysts provide assistance to identify and achieve efficiencies, and provide problem solutions through analysis, presentation and visualisation of information and data.

They are responsible for assisting in the collection and examination of information and data, and contributing to the work area’s reports, findings, decision making or recommendations using an evidence based approach.

Working under the support and general direction of senior staff, they make decisions within defined parameters relating to their area of responsibility

**As a Data/ Analyst you will work as part of a multi-skilled team to**:
***
Duties may include some or all of the following:

- Gather, examine and evaluate both qualitative and quantitative data and information
- Contribute towards operational objectives by assisting in analysing business processes, gathering information and preparing output requirements for review by senior staff
- Perform basic research and analysis to assist in the preparation of documentation, such as reports or briefs, for review by senior staff
- Use information databases and analytical tools to perform data extraction and retrieval for reporting tasks to support team’s objectives
- Assist with quality assurance and data validation
- Build rapport with stakeholders to support team’s priorities and goals
- Understand and provide advice to stakeholder on routine enquiries
- Assist in identifying problems, offering solutions and escalating issues to senior staff
- Contribute to team improvement initiatives and projects, including team plans, tools, procedures and/or business process changes

**Requirements**:
**_
What you should have_**
**_ _**
These things are important to have:

- work in and adapt to a fast-paced changing environment
- research, analyse and problem solve
- communicate confidently in a clear and concise manner
- build rapport and maintain stakeholder relationships
- interpret data and information
- coach and train other staff
- manage time and plan own workload against competing priorities.

**_
What is nice to have_**
**_ _**
These things are not essential, but if you have them that is great:

- Love problem solving
- Enjoy performing research and analysis activities
- Can communicate and convey key messages, verbal and written
- Experience with particular analysis tools including SAS, Teradata, SQL, or other programming languages
- Experience with data visualisation including Excel, Tableau, PowerBI, Qlik or others.

**_
What you must have:_**
- Must be 18 years of age or older
- Must have a diagnosis of autism (includes Autism Spectrum Disorder; Asperger’s Syndrome; Autistic Disorder or PDD-NOS). ‘Specialisterne will be required to provide evidence of your diagnosis to Services Austral