Aps4 Intelligence Officer Mel: Services Australia

**Job Information**:
Industry
- Government & Public Sector

City
- Melbourne

Province
- Victoria

Country
- Australia

Postal Code
- 3000

Number of Positions
- 1

**About Services Australia**
***
We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.

**Aurora offers**:

- 18-month employment contract with a competitive salary
- Learning and development - including on-the-job and formal training/qualification
- Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider
- A dedicated agency relationship manager.

**About the role**

4 x APS4 Intelligence Support Officer
***
**About the team**
The Intelligence Branch uses intelligence gathering capabilities to identify and manage risks of exploitation of programs administered by the agency. Fraud is addressed through proactive intelligence strategies, sophisticated analysis and the production of high quality intelligence assessments to support the agency's investigations. This multifaceted intelligence function also collects, collates, analyses and responds to information provided to the agency from a range of sources and agencies.

The Real Time Analysis team’s primary focus is on preventing fraud and protect the Australian public by providing a timely, and effective pre-payment analysis functionality. To do this we undertake near real-time checks on claims and transactions to disrupt fraud attempts, and prevent our customers from becoming victims of fraud.

One of the goals for the Real Time Analysis is to act as an APS4 entry point for Intelligence Officers into the branch, providing a development pathway for staff to progress to other Intelligence teams. The team is fun with plenty of tasks for you to learn and try new things. Come along and join us

**Tenure**
The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.

**Location of role**

This role is located in Melbourne CBD, VIC.

**What you will do**
Intelligence Support Officers work with-in the Real Time Analysis team undertaking pre-payment analysis to identify potential fraudulent claims and transactions.

**As an Intelligence Officer, you will work as part of a multi-skilled team to**:

- Undertake research to action fraud alerts, that are triggered through the agencies Real-Time fraud detection systems;
- Gather information and data to support decisions;
- Use information databases and analytical tools for reporting tasks;
- Collaborate with stakeholders to support team’s priorities and goals;
- Collaborate with your team members to help with team initiatives and projects.
- Exercise delegation in accordance with legislation and guidelines.

**Requirements**:
**_
What you should have_**

These things are important to have:

- Work in and adapt to a fast paced changing environment
- Ability to think critically and have solid problem-solving skills
- Ability to work on tasks autonomously and seek assistance when required
- Good time-management skills
- Good communication skills
- Good attention to details
- Positive attitude towards learning new technologies and products

**_
What is nice to have_**

These things are not essential, but if you have them that’s great:
Knowledge and understanding of;
- Legislation, policies, procedures and information management requirements relevant to the work area
- The agency’s security, privacy, ethics and workplace health and safety protocols
- Relevant business systems and tools.

**_
What you must have:_**
- Must be 18 years of age or older
- Must have a diagnosis of autism (includes Autism Spectrum Disorder; Asperger’s Syndrome; Autistic Disorder or PDD-NOS). ‘Specialisterne will be required to provide evidence of your diagnosis to Services Australia to confirm your eligibility for the program.’
- Must have proof of Australian Citizenship and agree to Services Australia background checks
- Must be able to participate in the Specialisterne Workshop and Assessment Centre process

**Benefits**:
**About Specialisterne Australia**
***
- better understand the requirements of the roles they are competing for to assess if they are the right opportunities for them
- meet team members and managers throughout the process
- connect with others who have previously gained employment via this program
- demonstrate through practic