Fraud Analyst

2 days ago

Melbourne, Australia AGL Energy Full time

As the needs of our customers change, so do we.

At AGL, we believe progress is powered by our people.

If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That’s what we call progress. To achieve it, we’re bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too

About the Role
- A permanent opportunity in the Governance & Assurance team - a genuine career development opportunity
- Melbourne based

We have an opportunity for a curious individual with strong business/process knowledge (ideally in Customer Markets) to join our team as a Fraud Analyst
- data & reporting.

This role is critical as part of the Fraud Management's Team transformation into an enhanced fraud assurance function. The Fraud Analyst role is primarily responsible for developing, optimising and providing insight & advice on prevention controls within the fraud space.

The Fraud Analyst will assist in identifying, developing and monitoring effective fraud management controls across AGL’s Customer Markets. This role contributes to ensuring AGL’s corporate governance objectives are met, protecting AGL’s customers and mitigating any revenue leakage to AGL or our customers caused by fraud events.

What you’ll be doing: (Main accountabilities)
- Assisting in the design and continually developing an effective fraud assurance framework. This includes ensuring effective processes, procedures and controls are in place and performance is continually monitored and reported.
- Enhance fraud detection capabilities through leveraging data mining and analysis techniques detecting fraud events in a timely manner. This includes using knowledge of existing fraud events to design, operationalise and enhance controls.
- Create management reports, dashboards and data visualisations to monitor fraud trends and raise the visibility and impact of fraud across Customer Markets.

About You

What you’ll bring to the table:

- Experience in data analysis and/or behavioral pattern identification
- Experience in interrogating, interpreting and manipulating large datasets to deliver business reporting and insights
- Strong knowledge of analytical scripting and tools to produce reporting using both SQL and Power BI (preferred)

Inclusion at AGL

AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences. We also recognise that some applicants may not wish to disclose, and we respect their decision. To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:
Job Family Group:
Business and Organization Analysis Management

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